Operations Transformation Insurance Cost Transformation Manager
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Job Summary
Line of Service
AdvisoryIndustry/Sector
InsuranceSpecialism
Organisation StrategyManagement Level
ManagerJob Description & Summary
About the role
Our insurance practice has grown significantly over the last five years. Within this our Operations Transformation practice has been identified as a critical Go To Market proposition for future growth. We are looking for experienced Manager level candidates who have a strong consulting skillset with experience in transforming operations within the Insurance industry.
We have established a vision for our Operations Transformation practice to be a market leader - winning and executing iconic projects. Our focus will be on delivering cost transformation and process excellence; productivity and capacity creation in people process & technology; intelligent operations (automation workflow orchestration and advanced analytics) as well as accelerated digital process transformation.
Key Responsibilities
A primary background in consulting or advisory roles with experience in insurance or cost transformation
Experience managing complex client projects and programmes to deliver tangible client benefits
An understanding of how to identify client needs and shape solutions and propositions for them
An interest in contributing to our vision to create a skilled supportive community
Evidence of developing and maintaining a network of senior client relationships
Key responsibilities:
End-to-end delivery of client engagements (specifically around cost transformation preferred) from opportunity identification to benefit realisation including:
Supporting ambitions to grow bigger and faster through identification of new opportunities
Mobilisation of cost transformation initiatives including scoping planning and commercials
Complex programme management including benefit tracking and change management
Oversight and delivery of specific cost focused work streams and associated outputs
Supporting clients with new technology and digital tooling enabled approaches to cost management
Senior client stakeholder management and cross-functional communication instilling cultural shifts required for a cost-conscious mindset within client organisations
Lead on project proposals developing new business opportunities and selling work with a particular focus on cost transformation or the insurance industry
Contribute to the development and growth of our practice through supporting recruitment and training as well as coaching team members
Development of our cost transformation methodologies digital assets and thought leadership
Skills and experience we are looking for:
Extensive consulting experience in delivering operational transformation engagements for financial services clients ideally within the insurance sector or in cost transformation
Technical experience including enterprise wide analytics and department or team specific analysis to identify cost transformation opportunities possibly with the use of industry wide digital tools
Developed solutions to operational challenges utilising significant knowledge in:
Strategic cost reduction initiatives and cost analysis of different cost pools
Business case development to drive cost transformation initiatives and associated commercials
Cost transformation initiative development and delivery
Proven excellent communication skills and networking ability to develop sustainable relationships and understand cross-functional stakeholders to drive cultural change across an organisation
Strong ability to understand analyse and interpret financial statements
Solid and articulate report proposal and article writing skills to communicate PwC viewpoints and win work
Commitment to personal and professional development through seeking and acting on feedback and learning opportunities
A track record of coaching and developing team members with an interest in helping to build a community
Understanding of operating model transformation and sourcing models operating model design process redesign process excellence process analytics
Experience knowledge and networks within the insurance industry is highly desirable (candidates with broader Financial Services experience would also be actively considered.
What youll receive from us:
No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Data Analytics Business Performance Metrics Business Transformation Change Management Coaching and Feedback Communication Creativity Embracing Change Emotional Regulation Empathy Epic Software Epic Systems Inclusion Intellectual Curiosity Learning Agility Logistics Management Management Consulting Manufacturing Operations Management Market Research Operating Effectiveness Review Operational Excellence 23 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 60%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Key Skills
- Assistant Manager Experience
- Management Experience
- Accounting
- Account Management
- Detailing
- Underwriting
- Insurance Sales
- Customer relationship management
- Epic
- Leadership Experience
- Management Consulting
- Statutory Accounting Principles
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
