Assistant Director of Sales, MICE (Hilton Singapore Orchard)
Share
Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
EOE/AA/Disabled/Veterans
What are we looking for
An Assistant Director of Sales - MICE serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Minimum 3 years experience in hotel/event sales leadership.
- Strong commercial acumen with budgeting and forecasting expertise.
- Proven ability in analytics stakeholder management and closing sales.
- Excellent communication planning and organizational skills.
- Flexible to travel and work occasional evenings/weekends.
- Passion for customer service and team development.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions of travellers who stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
Position Statement
Reporting to and directly supporting the Director of Sales the Assistant Director of Sales - MICE assists leading the hotels pro-active and group sales teams managing all sales activities creating and executing strategic plans to achieve hotel targets forming new and maintaining existing relationships and developing talent within the commercial team.
What will you be doing
As the Assistant Director of Sales MICE you will be responsible to lead the function with integrity and credibility for the following areas:
Leadership
- Act as team leader in the absence of the Director of Sales ensuring alignment with Hiltons global promise and values.
- Foster a high-performance culture and develop team competencies through coaching and succession planning.
- Address performance challenges promptly and support recruitment for Sales and Groups teams.
- Communicate effectively across commercial and hotel departments; attend relevant meetings.
Hotel Strategy and Management
- Contribute to hotel business strategy and collaborate with commercial leadership to achieve revenue profitability and guest satisfaction targets.
- Drive initiatives to maximize revenue from rooms event spaces restaurants and ancillary services (e.g. parking laundry in-room technology).
Sales
The core responsibility would be MICE sales and the role also includes supporting corporate sales activities when required ensuring seamless collaboration across segments:
- Prospect and develop MICE and Group business by targeting key markets and corporate accounts from the assigned portfolio.
- Develop and maintain detailed account plans in Salesforce; ensure timely updates of sales activities.
- Conduct client meetings; lead site inspections familiarization trips and client entertainment (flexibility for evenings/weekends required).
- Represent Hilton Singapore Orchard at trade shows networking events and sales trips.
- Collaborate with Hilton Sales network TMC and MICE partners to strengthen relationships and generate new MICE leads and corporate accounts
- Manage corporate RFP processes and maintain accurate trackers; ensure rates are correctly loaded in GDS.
- Utilize third party tools such as TravelClick Hotelligence (Agency 360) to analyze market trends and identify new business opportunities
- Collaborate with Hilton Sales network and TMC partners to strengthen relationships and generate
Conference & Events Outlets
- Support strategies for inquiry handling space control response rates and conversion improvement.
- Implement initiatives to increase Conference & Events and outlet revenues.
Revenue Management Rooms
- Assist in competitor analysis pricing strategies and market share evaluation.
- Support segmentation analysis and action plans aligned with revenue proposals.
Budget and Fiscal
- Assist in preparing annual revenue plans sales & marketing budgets and forecasts.
- Submit monthly activity reports detailing confirmed and provisional business.
Maintenance of Systems and Procedures
- Ensure accurate data management in all sales and revenue systems.
- Maintain up-to-date knowledge of Hilton systems and procedures.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
