Senior Document Specialist

The opportunity

Youll join our Enterprise Support Services (ESS) team helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional you will work across teams to provide the knowledge resources and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability.

Your key responsibilities

As a Senior Document Specialist you create and edit documents including financial statements and reports and creative presentations. As a driven administrative professional you enjoy working in tandem with your colleagues while striving to understand and anticipate customers needs to exceed expectations. Your key responsibilities include:

• Producing documents with proficiency and accuracy to meet deadlines as well project manage certain work requests including customer service proper documentation and communications
• Advanced knowledge of firm standard applications
• Thorough review of documents and templates for branding formatting reconcile revisions
• Capable of integrating and/or enhancing layout for text and graphics to accommodate a wide range of specifications
• Effectively demonstrates superior knowledge and expertise in utilizing styles master pages templates tracking kerning and leading
• Acting as a project manager overcoming obstacles and meeting project deadlines managing project scope and providing cost estimates and schedule changes as necessary
• Creating template-driven customer deliverables with proficiency and accuracy
• Effectively and positively communicating and negotiating project deadlines determining project scope and schedule changes as necessary
• Training team members/leading formal training sessions on firm standard software/Creative Services processes and coach/mentor Document Specialists
• Performing mail merge functions
• Managing standardized electronic files and archiving
• Preparing files for print and digital output linking graphics and including fonts
• Troubleshooting technical issues in text graphic files and printing

Overtime required during peak periods

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

What we look for

We are looking for candidates who are highly motivated analytical logical thinkers have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals. To qualify for the role you must have:

• Post secondary education and/or equivalent relevant experience
• Proficiency in Word Excel PowerPoint Acrobat Outlook etc. with proven ability to learn customized software/tools
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role

Ideally youll also have

• Professional services firm experience
• Design related education with entry level knowledge of creative applications

What we offer

The EY benefits package is designed to support your physical emotional financial and social wellbeing. Our extensive benefits include comprehensive medical dental and prescription drug coverage as well as mental health benefits a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off including personal days vacation days and additional firm-wide holidays along with the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at you ready to shape your future with confidence Apply today.

To help create the best experience during the recruitment process please describe any accommodations you may need.

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting our neuroinclusion and accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.