Internal Sales

Location: Century City Cape Town
Employment Type: Full-time
Start Date: ASAP

About the Role

Our client is an international Cybersecurity and IT Support provider offering end-to-end technology solutions across multiple industries. They pride themselves on innovation efficiency and world-class service providing a supportive environment with strong growth opportunities.

About the Role
Our client is seeking a detail-oriented Internal Sales professional to support their sales and procurement function. This role focuses on sourcing accurate pricing preparing high-quality quotes coordinating with suppliers and supporting Account Managers with day-to-day sales administration.
The Internal Sales role plays a key part in ensuring fast turnaround times smooth communication and excellent customer service.

Key Responsibilities

Supplier Liaison

• Source hardware and software pricing and availability from suppliers

• Maintain strong communication and follow-ups to ensure up-to-date information

Quoting

• Prepare accurate professional quotes within 24 hours

• Maintain quote templates and documentation for efficiency and accuracy

Sales & Account Manager Support

• Assist Account Managers with day-to-day sales coordination

• Support pricing product sourcing and administrative tasks

• Ensure reliable information flow to help drive sales conversions

Client Communication Support

• Deliver quotes and follow-ups to clients professionally

• Ensure consistent and timely communication across all channels (email phone WhatsApp)

Skills & Knowledge Requirements

• Strong administrative and organisational skills

• Proficient in Microsoft Office (Excel Outlook Word)

• Ability to manage multiple tasks simultaneously

• Strong follow-up and coordination abilities

• Excellent written and verbal communication skills

• Basic knowledge of IT hardware and software products

• Understanding of sales processes and internal workflows

• Experience with quoting tools and CRM systems

• Knowledge of supplier interaction and price-sourcing methods

Experience Requirements

• 12 years experience in internal sales sales support or sales administration (IT industry preferred)

• Experience working with suppliers sourcing pricing or preparing quotes

• Previous exposure to quoting platforms or CRM systems

Core Competencies

• Intelligence

• Track record of reliability

• Integrity

• Initiative and resourcefulness

• High attention to excellence

• Stress management

• Customer focus

• Team player

• Strong communication (written & verbal)

• Negotiation and persuasion skills

• High energy and drive

• Enthusiasm and passion

• Ambition to grow

Values

• Never give up

• Deliver world-class service

• Lead and support others

• Innovate and improve

• Serve with humility and integrity

Perks

• Loyalty-based Retirement Annuity

• Loyalty-based Medical Aid

• Overtime

• Social events

• Friday lunches

• International travel opportunities for top performers

• Profit share for high achievers