IT Applications Analyst
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isnt just troubleshootingits about owning critical processes driving efficiency and making a visible impact across all UK sites.
On top of your salary there is also potential to join an on-call rota with extra pay for assisting with critical issues outside of normal office hours. If you thrive on solving problems love working with enterprise-level systems and want a career where IT meets real-world manufacturing this is your chance to shine.
IT Applications Analyst
Bridgwater Somerset
Monday Thursday 8:30am 5pm Friday 8:30am 4pm
Permanent Hybrid 3 days in office
Reward & Benefits:
- Annual bonus and annual pay review
- Hybrid working
- Early finish on a Friday
- 28 days annual leave bank holidays
- Purchase up to an additional 3 days holidays
- Life assurance
- Employee referral scheme - earn a bonus for referring your friends or family
- GroceryAid a support service offering financial legal wellbeing and practical support advice and counselling
- Cheers access to our award-winning benefits platform offering discounts free perks and well-being tools for all employees
- Free onsite parking and discounted products
About the Role
To provide 2nd line technical and operational support for business & manufacturing applications that supplement Refrescos ERP environments. Responsible for documenting troubleshooting and resolving complex system issues ensuring the smooth functioning of related processes and assisting end-users with system enquiries and problems.
Here are your key tasks and responsibilities as an IT Applications Analyst at Refresco:
- Act as the primary contact for assigned applications providing technical support investigating complex issues across business areas (Forecasting Scheduling BOM Labelling QM WMS LGVs Conveyors Customer Portal Middleware Alerting YMS) and collaborating with 1st line support to resolve within SLAs.
- Monitor and manage ITSM queues escalate issues to external suppliers/3rd parties and coordinate with service providers for advanced configuration/customisation.
- Assist end-users with functionality and best practices analyse requirements propose enhancements and recommend process improvements to optimise operations.
- Design and develop dashboards/middleware solutions participate in testing upgrades patches refreshes archiving and new implementations while adhering to Change Management and governance processes.
- Maintain records of application setup process flows incident resolutions and knowledge articles for future reference.
- Provide on-site support across offices warehouses and production areas and deliver 24/7 coverage for business-critical issues as part of the on-call rota.
About You
The ideal candidate will demonstrate proven expertise across multiple systems a deep understanding of manufacturing business processes strong experience in supporting business and manufacturing systems and proficiency in system integration and middleware technologies.
Ultimately we encourage everyone to role model our core values of agility responsibility passion excellence and entrepreneurship as we believe these are what has made Refresco successful so far.
Find out more about the Refresco Values here: you fit this profile and are excited by this opportunity we would be delighted to hear from you!
About Refresco:
Refresco is the global independent beverage solutions provider for Global National and Emerging brands and retailers with production in Europe North America and Australia.
Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton PET Aseptic PET cans and glass.
Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand environmental responsibilities and market demand.
Refresco is headquartered in Rotterdam the Netherlands and has more than 13500 employees. .
Our drinks on every table. Thats the Refresco vision. Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started.
Were the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1800 employees who produce private label soft drinks and fruit juices for all the leading retailers.
Whether its packed in cartons bottles or cans we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to get there to meet the needs of our high-profile customers.
Refresco believes that equal opportunity for allis fundamental to our companys values and all our applicants can expect fairness and transparency in our recruitment process.
Required Experience:
IC
Key Skills
- IT Experience
- SAP Materials Management
- SAP SuccessFactors
- Agile
- Business Analysis
- SAP
- Requirements Gathering
- SAP Finance & Controlling
- SAP Supply Chain Management
- SAP S/4HANA
- SDLC
- Oracle
About Company
Refresco is the world's largest independent bottler of beverages for leading retailers and A-brands with production in Europe, North America and Mexico.
