Business Analyst

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

About us

Our mission is to promote positive lifelong outcomes for Ohio youth through early intervention quality education and family support DCY we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!To learn more about DCY please visit our website atDepartment of Children and Youth .

Location Requirements

DCYs core hours of operation are Mon-Fri from 8:00am to 5:00pm however daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am based on supervisory approval. This position performs work on-site daily at DCYs office space.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

DCY is seeking a team-oriented professional to provide technical assistance and support for process automation projects such as OCLQS TAP OB and OPR.

Key Responsibilities:

• Assist IT teams with scope requirements and design documentation (e.g. BRDs).
• Review design documents and develop test cases; conduct system testing to ensure expected outcomes.
• Support data conversion and implementation of new/enhanced systems.
• Interpret federal and state statutes to ensure compliance in system design.
• Develop user manuals procedures and training materials.
• Provide help desk support and respond to system user inquiries.
• Prepare defect reports update reference tables and manage security profiles.
• Offer technical assistance to IT staff contractors and child-serving programs.
• Participate in troubleshooting corrective action planning and system enhancements.
• Conduct training workshops and seminars on new or modified procedures.

Additional Duties:

• Stay current on program policy changes and ensure systems align with requirements.
• Compile reports maintain logs/records and participate in project team assignments.
• Attend meetings conferences and trainings as needed.

Please note there are 3 vacancies open for this requisition.

Pay Information:

Unless required by legislation or union contract starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Background Check Information:

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicants prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions:

You can check the status of your application online be signing into your profile and clicking the My Jobpage tab to view completed submissions and submission details. If you have questions other than your applications status please direct them to

-Or for position involving process automation project for another computer system requires 24 mos. recent exp. (i.e. within past 5 years) in delivery of human services that included explaining & applying laws policies & procedures mandated by Ohio Department of Job & Family Services that are pertinent to business work flows for which computer system is being designed & using human services legacy system such as Ohio Benefits SACWIS SETS or CCIDS; 6 mos. trg. or 6 mos. operating personal computer & using office system software that is Microsoft Office system software that is Microsoft Word Excel Power Point or like software package. Note: This option requires the employing agency to develop and have position specific minimum qualifications approved by the Ohio Department of Administrative Services.

-Or completion of undergraduate core coursework or 2 years social or behavioral science pre-medicine business administration public administration human services as defined in series purpose or comparable field (note: this required education and/or experience shall not be applied to satisfy one of the following) AND In addition must meet one of the following whichever is pertinent to process automation project to be assigned: ForOhio Benefits System positions requires 24 mos. recent exp. (i.e. within past 5 years) in delivery of human services that included explaining & applying public assistance laws policies & procedures mandated by Ohio Department of Job & Family Services & using Ohio Benefits; 6 mos. trg. or 6 mos. operating personal computer & using Microsoft Office system software that is Microsoft Word Excel Power Point or like software package.

Job Skills: Information Technology

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview proficiency instrument and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required as needed. Must provide own transportation or in order to operate a state vehicle you must have a valid drivers license.