Associate Director, Fund Accounting (The Americas)

This role:

A senior leadership position responsible for implementing strategic initiatives and driving operational 
excellence across multiple fund accounting and client services teams. This role leads service delivery 
enhancements manages resource allocation and develops talent while overseeing complex highvolume operations. The position focuses on tactical execution team performance and cross-functional 
collaboration to achieve departmental objectives.

What you will do:

• Lead multiple teams across fund accounting and client services
• Drive strategic operational improvements and efficiency
• Oversee complex client portfolio management 
• Direct resource allocation and capacity planning
• Develop and implement departmental strategies
• Foster innovation and continuous improvement culture
• Establish performance monitoring frameworks
• Manage cross-functional relationships
• Ensure regulatory and risk management compliance
• Monitor overall team performance metrics
• Lead strategic client relationship management
• Direct continuous improvement initiatives
• Manage high-level escalations and resolutions
• Review departmental policies and procedures
• Conduct manager performance reviews
• Lead strategic planning sessions
• Coordinate cross-functional operations
• Direct implementation of new methodologies
• Lead key client review meetings
• Track work progress through timesheet completion 
• Assist with new clients and transition projects
• Perform other related duties as assigned for role and business needs

What We Offer:

Competitive compensation and benefits including allowances government-mandated benefits 13th month pay and performance-based bonuses

Health and wellness support HMO coverage from Day 1 (with dependents) life and accident insurance mental health support and medical allowances

Leave benefits generous paid time off special leave types and observance of all Philippine holidays

Hybrid work setup and tools company-issued laptop work-from-home kit and flexibility after initial onboarding

Learning and growth opportunities access to training annual salary reviews internal mobility and performance rewards

Qualifications :

Educational Background:

• Bachelors degree in Accounting Finance Business Administration or related field; CPA or equivalent certification is highly preferred.
• Advanced degree (e.g. MBA) is an advantage
• Minimum 10 years of progressive experience in fund accounting financial services or client operations with at least 5 years in leadership and management roles
• Extensive experience managing multiple teams and driving cross-functional collaboration in a complex high-volume environment
• Proficient in managing complex client portfolios and high-level escalations
• Skilled in resource allocation capacity planning and performance monitoring frameworks
• Adept at developing and implementing departmental strategies and operational improvements
• Strong knowledge of regulatory compliance risk management and industry best practices
• Experienced in overseeing large-scale client onboarding and driving innovation in methodologies
• Strategic leader with a focus on driving operational excellence and business growth
• Skilled in managing high-level client relationships and leading strategic planning initiatives
• Strong focus on fostering a culture of continuous improvement and innovation
• Effective in building and managing cross-functional relationships and coordinating departmental operations
• Exceptional ability to inspire and develop talent across multiple teams
• Excellent communication and negotiation skills with the ability to manage strategic client relationships
• Results-driven and proactive with strong decision-making and problem-solving skills
• Collaborative and adaptable thriving in dynamic and high-pressure environments

Additional Information :

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.  

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning. 

Remote Work :

No

Employment Type :

Full-time