This is a remote position.
Position Summary
The Senior Client Advisor will work within the Client Fulfillment Department and will be responsible for managing a dedicated book of clients while delivering high-quality accounting and advisory services. This role serves as the primary point of contact for clients and requires strong leadership technical accounting expertise and the ability to manage both client relationships and internal bookkeeping teams.
Key Responsibilities
1. Manage client relationships on a weekly and monthly basis.
2. Serve as the primary point of contact for Bookkeeper360 clients.
3. Conduct monthly financial reviews and provide financial insights to business owners.
4. Manage tight deadlines across multiple accounting activities including general ledger maintenance month-end close and financial reporting.
5. Lead and manage 13 bookkeepers responsible for transactional accounting tasks such as AP/AR expense categorization and reconciliations.
6. Delegate review and ensure accuracy and timeliness of bookkeeping work.
7. Reconcile tax returns to books and accounting records.
8. Deliver exceptional client service on time and within budget.
9. Complete backlog or cleanup projects efficiently and accurately.
10. Communicate regularly with management regarding financial close accounting issues and deliverables.
11. Utilize multiple cloud-based accounting platforms and integrated add-ons.
12. Set up and manage cloud technology integrations.
13. Review workflows and business operations and recommend technology and app solutions to improve efficiency.
Requirements
Qualifications & Skills
1. Strong background in accounting and client-facing financial services.
2. Ability to manage multiple clients and deadlines with a high sense of urgency.
3. Proven leadership experience managing bookkeepers or accounting staff.
4. Excellent communication skills both written and verbal.
5. Comfortable working in a fully remote cloud-based accounting environment.
6. Tech-forward mindset with the ability to learn and adopt new tools quickly.
Qualifications & Skills Strong background in accounting and client-facing financial services. Ability to manage multiple clients and deadlines with a high sense of urgency. Proven leadership experience managing bookkeepers or accounting staff. Excellent communication skills both written and verbal. Comfortable working in a fully remote cloud-based accounting environment. Tech-forward mindset with the ability to learn and adopt new tools quickly.