Individual Health Specialist

Broker Relations Representative Individual Health Specialist

Professional Insurance Planners and Consultants of Iowa (PIPAC)

Cedar Falls IA

About Professional Insurance Planners and Consultants of Iowa (PIPAC)

Professional Insurance Planners and Consultants of Iowa or PIPAC headquartered in Cedar Falls Iowa is a leading marketing organization of life and health insurance products that assists agents in finding the right product fit for their clients. PIPAC partners with insurance carriers and markets these products through independent agencies throughout the Midwest. PIPAC provides independent agents with quality products at competitive prices with Positively Outrageous Service. For more information visit .

Job Summary

PIPAC Health and Life Brokerage an Integrity partner is seeking a reliable and dedicated full-time service-oriented representative in our Cedar Falls office to provide sales and administrative support to independent insurance agents operating in individual health insurance and Medicare markets. The ideal candidate will possess strong communication and computer skills a helpful friendly attitude and the ability to work independently in an often fast-paced environment.

Primary Responsibilities:

• Handle inbound and outbound agent communication related to policy applications and service-related issues.

• Be knowledgeable in all individual health and Medicare products offered through PIPAC. Staying up to date on industry trends and changes in insurance policies and coverage options.

• Build and maintain strong working relationships with agents and carriers.

• Advise and educate agents on individual health insurance and Medicare products.

• Understand and promote available quoting and enrollment tools and platforms.

• Process enrollments policy changes and claim issues in a timely manner according to carrier guidelines.

• Update and maintain database records and electronic files.

Primary Skills & Requirements:

• Associates degree and 2-3 years of customer service-related experience; or equivalent combination of education and experience.

• Excellent verbal/written communication and interpersonal skills.

• Proficiency with computer programs and Microsoft Office applications.

• Dependable highly organized self-starter with a positive attitude and passion for providing great customer service.

Benefits Available

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan

• Paid Holidays

• PTO

• Community Service PTO

• FSA/HSA

• Life Insurance

• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.