Sr Supply Chain Digital Product Manager

Primary Function of Position

This position reports to the Source COE Leader and is responsible for defining launching and continuously improving Intuitives Supply Chain Collaboration platform. The Senior Supply Chain Digital Product Manager serves as the enterprise-level owner of the product vision roadmap user experience and adoption strategy.

This role sets digital standards maps user journeys across buyers planners and suppliers and drives cross-functional alignment with IT Supply Chain Operations and external partners. The purpose of this role is to deliver a seamless and effective digital collaboration experience that improves supply continuity reduces friction and supports operational efficiency across the global supply chain.

Essential Job Duties

• Establish the product vision roadmap and measurable success metrics for the collaboration platform.

• Lead implementation and scaling of the platform ensuring alignment with enterprise supply chain needs.

• Create and maintain user journey maps to identify pain points simplify workflows and guide product priorities.

• Define and track key success metricsincluding adoption satisfaction cycle times and exception reduction.

• Translate business problems into clear product requirements and prioritization frameworks.

• Provide guidance on UI/UX improvements that enhance usability and remove friction for internal users and suppliers.

• Partner with IT to ensure system capabilities integrations and releases align with user needs and business goals.

• Manage vendor relationships to ensure delivery quality roadmap alignment and timely issue resolution.

• Lead communication onboarding and change management efforts that support enterprise-wide adoption.

• Serve as subject matter expert for supply chain digital collaboration influencing standards and practices across COE.

Qualifications :

Required Skills and Experience

• Minimum 10 years of experience in digital product management enterprise platforms or supply chain technology.

• Demonstrated success leading end-to-end product lifecycle for complex multi-team digital tools.

• Strong analytical capability in mapping customer journeys diagnosing systemic issues and defining KPIs.

• Proven ability to influence cross-functional teams and drive clarity across IT operations and supplier interfaces.

• Excellent communication skills including executive-ready framing concise storytelling and clear decision rationale.

Required Education and Training

• Bachelors Degree required (Business Supply Chain Information Systems Engineering or related discipline) or equivalent relevant work experience.

• Formal training in product Management fundamentals (e.g. Pragmatic Institute General Assembly or similar accredited programs) or equivalent demonstrated experience.

• Training or direct experience with Enterprise Software Implementation methodologies or frameworks.

• Familiarity with User Experience (UX) or Customer Journey Mapping principles.

Preferred Skills and Experience

• Practical knowledge of supply chain software (such as E2Open Blue Yonder One Network iValua SAP Ariba Coupa etc.) or similar enterprise collaboration tools.

• Certified Scrum Product Owner (CSPO)

• Agile or Lean certification (PMI-ACP SAFe etc.)

• APICS/ASCM certification or related Supply Chain certification

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time