PUBLIC COURSE DESK OFFICER
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
Located on Lagos Island our company is a boutique consulting firm with over 40 seasoned professionals with varied experiences in both the private and public sectors. The firm plays a leading role in providing management consulting services targeted at clients in key sectors of the economy (Power Oil & Gas Financial Services and Manufacturing etc) in Nigeria and the West Coast.
JOB RESPONSIBILITIES
The Public Course Desk Officer will be assigned the following primary responsibilities among others:
- Maintain and update the annual public course calendar.
- Register participants for scheduled courses and maintain accurate attendance records.
- Prepare training materials name tags and certificates.
- Liaise with facilitators and ensure logistics (venue equipment refreshments etc.) are in place before each program.
- Track and monitor course delivery participant feedback and evaluation reports
- Respond promptly to client inquiries (phone email or in-person) regarding public courses.
- Send course notifications joining instructions and reminders to participants.
- Maintain an updated database of clients participants and organizations.
- Follow up with prospective clients to confirm participation
- Support marketing campaigns for upcoming courses via email social media and phone calls.
- Assist in developing course flyers and promotional materials.
- Maintain visibility of the companys training calendar on the website and digital platforms.
- Process registration fees and ensure proper documentation of payments.
- Work with accounts to reconcile participant payments and generate receipts.
- Prepare weekly/monthly reports on participant numbers revenue and client feedback
- Liaising with managers and creating training processes.
REQUIREMENTS
- HR or related background with a 2:1 or first class from a top-tier university
- A second degree or professional qualification is a plus
- Minimum 5 years of Learning & Development Experience.
- Curriculum Development experience
- Evidence of meeting and exceeding sales targets at the Executive levels
- Excellent business writing and presentation skills
- Strong B2B Business Development skills
- Strong experience in the Financial Services Technology or Energy Sectors
- Excellent verbal communication skills
- Strong networking ability
- Board-level training experience is an added advantage
Key Skills
- CCTV
- Typing
- Customer Service
- Hospital Experience
- Computer Skills
- Military Experience
- Law Enforcement
- 5G
- Dispatching
- Emergency Management
- Security
- Writing Skills
