OC HostHostess
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Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The iconic Waldorf Astoria property in New OrleansThe Roosevelt is seeking an On-Call Host/Hostess to join the team!
Job Summary
The Outlet Host/Hostess is responsible for warmly welcoming guests managing reservations and seating and supporting the dining experience by ensuring smooth front-of-house operations. This role also assists with basic cashiering duties and collaborates with the Food & Beverage team to deliver exceptional service in alignment with Hilton standards.
Key Responsibilities
Greet and seat guests promptly offering assistance as needed.
Maintain a clean organized and guest-ready host stand and dining area.
Manage reservations confirm large bookings and coordinate seating with servers and leadership.
Demonstrate strong menu knowledge including dietary considerations and outlet offerings.
Assist with labeling and maintaining buffet areas ensuring cleanliness and accuracy.
Provide courteous and timely responses to guest inquiries escalating when necessary.
Support cash handling procedures and ensure the cashiering station is properly set for service.
Communicate effectively with servers bartenders and kitchen staff to support smooth operations.
Monitor guest satisfaction and ensure a positive experience from arrival to departure.
Follow health safety and hotel policies at all times and report any incidents promptly.
Perform additional reasonable duties as requested by leadership.
Team Member Benefits
When you join our team youll enjoy a comprehensive benefits package including:
- Medical & Vision Insurance Blue Cross Blue Shield of Louisiana*
- Dental & Voluntary Insurance SunLife*
- Flexible Spending Account (FSA) Through WEX
- 401(k) Retirement Plan Fidelity with up to 5% employer match**
- Employee Assistance Program (EAP) ComPsych
- Free Team Member Meals
- Discounted Parking
- Property Discounts Restaurants Gift Shop and Spa
- Paid Time Off (PTO) Program
- Go Hilton Travel Discounts
- Tuition Reimbursement
- Guild Education Program
* Medical/Dental coverage begins on the first of the month following 60 days of employment
** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
