Flexi Store Manager

The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience.

Our Values & Culture: At A&M our values arent just words - theyre the heartbeat of how we show up every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

Were a company fuelled by growth recognition and pushing beyond the expected. We move fast think big and believe that progress is a shared journey. We champion one anothers wins and show up with support when it counts - because when one of us grows we all do. If youre inspired by collaboration driven by curiosity and energised by celebrating others youll thrive here at A&M.

Location: Field based with travel across stores & extended stays in multiple cities (international travel optional if desired)

Hours: Full-time

Salary & Benefits: 40000 commission and bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.

The Store Manager Mission:

As an inspirational leader with strong commercial acumen you will provide flexible leadership across our full suite of stores stepping in where needed (when there is a leadership gap) to inspire connect & elevate our teams. Championing our values and experiential retail approach youll play an integral role in sustaining our brands growth consistency and culture across all locations.

How youll drive success:

• Lead with purpose: Step confidently into stores during periods of change whether covering vacancies annual leave or transition ensuring our values remain front and centre.
• Inspire connection: Authentically host from the heart creating an environment where every team member and customer feels seen heard and valued.
• Spot opportunities: Quickly identify quick wins and performance opportunities collaborating with relevant teams to implement impactful improvements.
• Coach for growth: Inspire support and develop each team to flourish through a reverse-leadership approach cultivating high-performing highly engaged teams.
• Champion excellence: Maintain high standards of operational discipline brand consistency and a customer-first mindset in every store you support.
• Lead in the moment: Deliver clear constructive feedback on the shop floor observing supporting and guiding teams in real time.
• Collaborate for impact: Partner with Area Managers and the wider leadership team to prioritise where your expertise will drive the greatest results.

What youll need to thrive:

• Proven leadership: 10 years in retail including several as a top-performing Store Manager or multi-site leader.
• Adaptability: Comfortable with frequent changes in location team and challenge - thriving on variety and problem-solving.
• Connection: Able to build rapport and trust quickly while influencing others through authenticity and empathy.
• Retail excellence: Deep experience across all areas of retail - people customer experience and operations.
• Values-led leadership: A genuine brand ambassador & inspiring role model who lives and breathes our values setting the standard for others to follow.
• Transformation mindset: Passion for projects developing people and transforming store performance.
• Curiosity: Always seeking better ways to do things and asking the right questions to unlock potential.
• Flexibility: Willingness to travel extensively and base yourself in different cities for several weeks at a time.

The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values
2. Experience Task - youll visit the store as a mystery shopper experience it through the eyes of our customers and share your honest insights and ideas with your Area Manager in person
3. In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail

Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.