Shift Manager (Night)
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Job Summary
About HIVED
At HIVED were steamrolling forward as one of Europes fastest growing startups and our momentum shows no signs of slowing.
Based in London we are a climate and logistics start-up building the first sustainable parcel delivery network at scale powered by a 100% electric an ever-growing industry where unreliable service has long been the norm HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.
A tech company at heart our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as John Lewis Nespresso Uniqlo H&M brands and more we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut Bain HelloFresh ASOS Apple and Google employees and we are backed by some of Europes leading investors and VCs in climate-tech logistics and mobility including Planet A Ventures Maersk Growth Pale Blue Dot VC Eka Ventures NordicNinja VC and the British government. Were passionate about driving innovation and redefining the future of delivery.
Role Overview
The Night Shift Manager is a frontline execution role responsible for executing night-sortation as well as evening preparation for night operations.
The role focuses on supervising handlers allocating work exception handling area readiness asset preparation and data accuracy preventing operational debt from rolling into the following day.
Role is accountable for accurate execution monitoring and early escalation.
Responsibilities
Lead evening pre-night depot activities - Ensure area readiness: yard locations belts devices scanners. Prepare magnums pallets cages and equipment for Night Shift.
Support Night Ops Manager to run inbound scanning sorting and routing-prep activities with speed and accuracy:
Coordinate handlers in the right activities monitoring productivity and coaching quality.
Train new handlers in the required tasks and ensures they have right working equipment.
Manage process exceptions: damages perishables missorts left-behinds.
Handle late returns and required scans into the correct locations.
Support unloading of HGV / linehaul arrivals.
Maintain asset and equipment order and availability.
Flag risks gaps or unresolved issues before Night Shift start.
Operate in line with depot safety standards. Report unsafe conditions defects or near misses immediately.
Support continuous improvement initiatives & highlight potential process improvements.
Maintain safety standards and productivity discipline.
Requirements
2-4 years experience operating in fast-paced depot warehouse or other operational roles.
Strong attention to detail and execution discipline.
Some shift leadership & people management experience.
Comfortable working PM / evening shifts.
High urgency strong communication strong escalation habits.
Comfortable solving real-time operational pressure during peak windows.
Able to communicate effectively & build relationships & work cross-functionally.
Safety-first mindset.
How we reward our team
Dynamic working environment with a diverse and driven team
Huge opportunity for learning in a high growth environment with progression opportunities based on success in the role
25 days of holiday allowance plus public holidays
if youre on a 4 days on - 4 days off shift pattern you are entitled to the equivalent of 18 days paid holiday plus public holidays
similarly on 4 days on - 3 days off shift pattern you are entitled to the equivalent of 20 days paid holiday plus public holidays
1 Birthday Day Off 2 Tenure-Based Additional Days Off
Subsidised Private Medical Insurance including dental vision & mental health therapy
Bi-annual performance reviews and tailored development plans
Annual compensation review
Team lunch provided once a week
Quarterly team socials and annual sports day (HIVED Olympics)
Enhanced maternity/paternity/adoption policy as day 1 right
Community volunteer days
Cycle to work scheme
Dog friendly office and depots
MacBook Air or Windows Laptop (depending on your preference)
Want to learn more
Meet the team in 60 seconds: Behind the scenes with HIVED
We are named as UK StartUp of the Year 2024
Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network
Check the Impact Report 2024
Keep up with HIVED here
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
HIVED is the first customer-centric, tech-enabled parcel delivery company designed for ecommerce. With a 100% electric fleet and commitment to an exceptional delivery experience, HIVED is setting a new delivery standard for ecommerce brands and consumers.HIVED has already delivered mi ... View more
