Java Production Support

Pune - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Company: Birlasoft Limited
Experience: 6 Years
Role Type: Production Support

Primary Skills / Expertise

Java Spring Spring Boot Microservices
Job Schedulers: Stonebranch VisualCron (any scheduler)
Monitoring Tools: Splunk New Relic
PowerShell scripting
ServiceNow (ticketing & workflow)

Preferred Skills / Secondary Expertise

Oracle
MySQL
SQL Server
ORM tools (e.g. Hibernate)

Role & Responsibilities

Provide hands-on production support for Java-based microservices applications.
Work with job schedulers monitoring tools and ticketing systems to ensure smooth production operations.
Support applications deployed in Pivotal Cloud Foundry (PCF) environments.
Perform deep-dive troubleshooting debugging and root cause analysis for production issues.
Manage B2B production support activities including:
- Data monitoring
- Error analysis
- Client communication (email & phone)
- Investigating issues from process/job failures
Work within an offshore production monitoring model and coordinate with cross-functional teams.
Take complete ownership of issues till closure and set proper customer expectations.
Provide mentoring and guidance to junior team members.
Participate in Kanban / ticket-based delivery models.
Prepare technical reports presentations and communicate resolutions clearly.

Technical Requirements

Minimum 6 years of hands-on production support experience in Java Web / Enterprise projects.
Strong skills in Java Spring Spring Boot Microservices.
Experience in monitoring alerting and application health checks using tools like Splunk/New Relic.
Experience troubleshooting connectivity deployment environment and scalability issues.
Good knowledge of SQL queries database connectivity and ORM tools.
Strong analytical debugging and problem-solving skills.
Excellent verbal and written communication skills.

Company: Birlasoft Limited Experience: 6 Years Role Type: Production Support Primary Skills / Expertise Java Spring Spring Boot Microservices Job Schedulers: Stonebranch VisualCron (any scheduler) Monitoring Tools: Splunk New Relic PowerShell scripting ServiceNow (ticketing & workf...