Administrative & Scheduling Coordinator

Position Title: Administrative & Scheduling Coordinator
Work Set-up: Work From Home (PH-based)
Salary: Php 40000 Php 50000
Schedule: Monday to Friday 6:00 AM 3:00 PM PHT


We are looking for a highly organized and proactive Administrative & Scheduling Coordinator to support a dynamic Australian trades and services company. This role requires strong phone communication skills the ability to manage complex scheduling and a keen eye for operational detail. If youre someone who thrives under pressure handles customer interactions confidently and is tech-savvy with admin tasks we want to hear from you!

Responsibilities as an Administrative & Scheduling Coordinator:
Customer Communication (Phone & Email)
Speak directly with Australian homeowners tenants and property managers
Make outbound follow-up calls for quotes bookings and service updates
Handle urgent inquiries delays and ETAs with confidence and professionalism
Deliver clear warm and solution-focused communication
Scheduling & Technician Coordination
Build maintain and adjust daily technician schedules
Optimize routes and handle last-minute changes effectively
Send booking confirmations and reminders via email/SMS
Track job progress and maintain up-to-date records
Administrative Support
Update CRM job notes and customer profiles
Create and send quotes (training provided)
Prepare internal reports and maintain documentation
Support with general administrative duties as required

Qualifications as an Administrative & Scheduling Coordinator:
Must-Have Experience:
Minimum of 1 year in admin scheduling dispatch or operations coordination
Direct phone experience handling Australian customers (homeowners tenants real estate/property managers)
Proven experience in service coordination including booking updating and rescheduling technicians
Excellent spoken English and professional phone manner
Proficiency with CRM systems job management tools and Google Workspace or Microsoft Office
Reliable work-from-home setup with stable internet and a quiet environment
Strongly Preferred:
Experience with trades-based scheduling (e.g. HVAC plumbing electrical telco)
Background in real estate or property management
Ability to prepare quotes and reports
Calm and effective under pressure

Why Join Boomering
Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where work-life balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Company-provided full set-up for desktop/laptop with a back-up internet
Free pre-employment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events with exciting prizes and performance rewards
Statutory Benefits: Maternity Paternity Solo Parent Leaves Magna Carta for Women Retirement OT and Premium Pays

About Boomering:
Boomering is an ISO-certified leading BPO company in Clark Freeport Zone Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the drivers of our continuing success.
Were not your average BPO. Were here to make a difference.
Future-proof your career and grow with Boomering!
Website:
Career Portal: Boomering Careers
Facebook & LinkedIn: Boomering Inc. Boomering Careers