Staff Engineer - Enterprise Search
Overview
We are looking for an experiencedEnterprise Search Leadto build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph implement personalized search experiences and drive AI-powered innovations to enhance search relevance and ITSM workflows.
What You Will Do
- Build and structure ourenterprise knowledge graphto organize content people and activity into meaningful relationships for better search relevance.
- Develop and refinepersonalized ranking modelsthat adapt to user behavior and improve search results over time.
- Design ways to adaptAI language modelsto each customers data for enhanced accuracy and context.
- Explore innovative methods to combineLLMs with search enginesfor answering complex queries.
- Write clean robust and maintainable code that integrates smoothly with multi-tenant systems.
- Collaborate with cross-functional teams to align search capabilities with ITSM workflows.
- Mentor junior engineers or learn from experienced ones to grow as a technical leader.
What You Should Have
- 5 years of experience working on enterprise search products with AI/ML integration.
- Expertise inmulti-tenant systemsand securely integrating with external customer systems.
- Hands-on experience with tools like Elasticsearch Solr or similar search platforms.
- Strong coding skills in Python Java or equivalent languages.
- A passion for solving complex problems with AI and delivering intuitive user experiences.
Required Experience:
Staff IC
Staff Engineer - Enterprise SearchOverviewWe are looking for an experiencedEnterprise Search Leadto build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments leveraging cutting-edge AI and ML te...
Staff Engineer - Enterprise Search
Overview
We are looking for an experiencedEnterprise Search Leadto build and optimize our multi-tenant enterprise search solution. This role focuses on creating scalable systems that integrate seamlessly with customer environments leveraging cutting-edge AI and ML technologies. You will design and manage the enterprise knowledge graph implement personalized search experiences and drive AI-powered innovations to enhance search relevance and ITSM workflows.
What You Will Do
- Build and structure ourenterprise knowledge graphto organize content people and activity into meaningful relationships for better search relevance.
- Develop and refinepersonalized ranking modelsthat adapt to user behavior and improve search results over time.
- Design ways to adaptAI language modelsto each customers data for enhanced accuracy and context.
- Explore innovative methods to combineLLMs with search enginesfor answering complex queries.
- Write clean robust and maintainable code that integrates smoothly with multi-tenant systems.
- Collaborate with cross-functional teams to align search capabilities with ITSM workflows.
- Mentor junior engineers or learn from experienced ones to grow as a technical leader.
What You Should Have
- 5 years of experience working on enterprise search products with AI/ML integration.
- Expertise inmulti-tenant systemsand securely integrating with external customer systems.
- Hands-on experience with tools like Elasticsearch Solr or similar search platforms.
- Strong coding skills in Python Java or equivalent languages.
- A passion for solving complex problems with AI and delivering intuitive user experiences.
Required Experience:
Staff IC
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