We are seeking a dedicated Customer Service Officer to join our team in Louisville KY. This role is ideal for individuals who excel in client communication problem-solving and creating positive customer interactions. You will be responsible for ensuring each client receives outstanding support while maintaining the professional standards that define GG Media.
Responsibilities
Provide attentive and efficient assistance to customers via phone and email.
Address inquiries resolve concerns and ensure timely follow-up.
Maintain accurate customer information and records.
Coordinate with internal departments to support client needs.
Uphold the companys service standards and ensure a smooth customer experience.
Contribute to a positive organized and solution-oriented work environment.
Qualifications :
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced setting.
Professional demeanor and attention to detail.
Strong problem-solving abilities and a customer-focused mindset.
Proficiency in basic computer and office software.
Additional Information :
Competitive salary of $46000$49000 annually.
Opportunities for professional development and career growth.
Supportive and collaborative work environment.
Job stability and long-term advancement potential.
Full-time position with consistent weekly schedule.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more