Fleet Co-ordinatorDirectorTechnical Program Management

Were seeking someone to join our team as Fleet Co-ordinator in an effort to protect client assets provide a safe and secure banking environment and minimize financial loss to the Firm from systematic security risk the Fraud department (within CDRR) as the firms 1st line of defence is tasked with implementing the firm fraud strategy continuously enhancing fraud controls with the existing and acquired businesses monitoring client account activities investigating fraud incidents managing targeted fraud attack events mitigating potential fraud losses performing root cause analysis and lessons learned and educating employee and clients to raise fraud awareness.

CDRR Technology

The Cybersecurity organizations mission is to create an agile adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets proactively assessing threats and vulnerabilities and detecting events ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.

Fraud Department

Fraud Operations mission is to deliver first-line defences to protect clients and the firm against Internal and External Fraud. We have powerful capabilities to be alerted to potential issues make near real-time decisions both externally and internally react to industry threats and protect the firm. Refer attached for more details on core functions.

Technical Program Management

This is Director position that oversees and leads the execution of multiple projects and/or programs working closely with cross-functional teams to ensure alignment with business objectives. Includes program management and related project support roles.

Since 1935 Morgan Stanley is known as a global leader in financial services always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What youll do in the role:

1. Intake Process Across All Fraud Squads
Design and manage a standardized intake process to evaluate assign and track work across all fraud squads.
Ensure transparency and consistency in how requests are handled and routed.

2. Prioritization of Projects Across Squads
Facilitate prioritization discussions across squads to align work with strategic goals capacity and urgency.
Maintain a dynamic prioritization framework that adapts to evolving fraud risks and business needs.

3. Define and Measure Objectives and Key Outcomes (OKRs)
Collaborate with squad leads and stakeholders to define clear objectives and measurable key results.
Track progress and report on OKRs to drive accountability and performance.

4. Monthly Updates on Priorities and Fleet Objectives
Prepare and circulate monthly summaries of squad priorities delivery status and alignment with fleet-level objectives.
Highlight risks blockers and mitigation strategies.

5. Strategic Program Updates at CDRR Level
Represent fleet-level initiatives in Control Design Review and Reporting (CDRR) forums.
Provide strategic updates impact assessments and alignment with fraud control frameworks.

6. Quarterly IBR (Integrated Business Review) Participation
Lead quarterly IBR reviews presenting fleet performance delivery metrics and strategic alignment.
Collaborate with business and technology leaders to refine roadmap and investment priorities.

7. Risk Management and Compliance Oversight
Identify and escalate delivery risks control gaps and compliance issues across squad activities.
Ensure alignment with enterprise risk policies fraud control standards and regulatory requirements.
Partner with risk and compliance teams to embed hygiene controls and monitor mitigation plans.

What youll bring to the role:

5 years of experience in program coordination agile delivery or operational enablement within fraud risk or financial technology.

Strong organizational and communication skills with experience managing cross-functional teams.

Familiarity with agile methodologies OKRs and governance frameworks.

Proficiency in tools such as Jira Confluence Excel and PowerPoint.

Understanding of risk management principles and regulatory compliance in financial services.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.