Senior Customer Success Associate

InMobi

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

InMobi Advertisingis a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150 countries and turns real-time context into business outcomes delivering results grounded in privacy-first principles. Trusted by 30000 brands and leading publishers InMobi is where intelligence creativity and accountability converge. By combining lock screens apps TVs and the open web with AI and machine learning we deliver receptive attention precise personalization and measurable impact.

Through Glance AIwe are shaping AI Commerce reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology Glance AI transforms every screen into a gateway for instant personal and joyful discovery. Spanning diverse categories such as fashion beauty travel accessories home décor pets and beyond Glance AI delivers deeply personalized shopping rich first-party data and unparalleled consumer access it harnesses InMobis global scale insights and targeting capabilities to create high impact performance driven shopping journeys for brands worldwide.

Recognized as a Great Place to Work and by MIT Technology Review Fast Companys Top 10 Innovators and more InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank Kleiner Perkins and Sherpalo Ventures InMobi has offices across San Mateo New York London Singapore Tokyo Seoul Jakarta Bengaluru and beyond.

AtInMobi Advertising youll have the opportunity to shape how billions of users connect with content commerce and brands worldwide. To learn more visit

About InMobi

InMobi Advertisingis a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150 countries and turns real-time context into business outcomes delivering results grounded in privacy-first principles. Trusted by 30000 brands and leading publishers InMobi is where intelligence creativity and accountability converge. By combining lock screens apps TVs and the open web with AI and machine learning we deliver receptive attention precise personalization and measurable impact.

ThroughGlance AIwe are shaping AI Commerce reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology Glance AI transforms every screen into a gateway for instant personal and joyful discovery. Spanning diverse categories such as fashion beauty travel accessories home décor pets and beyond Glance AI delivers deeply personalized shopping rich first-party data and unparalleled consumer access it harnesses InMobis global scale insights and targeting capabilities to create high impact performance driven shopping journeys for brands worldwide.

Recognized as a Great Place to Work and by MIT Technology Review Fast Companys Top 10 Innovators and more InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank Kleiner Perkins and Sherpalo Ventures InMobi has offices across San Mateo New York London Singapore Tokyo Seoul Jakarta Bengaluru and beyond.

AtInMobi Advertising youll have the opportunity to shape how billions of users connect with content commerce and brands worldwide. To learn more visit

Position Overview

We are looking for a passionate and strategic Senior Customer Success Associate to drive growth and excellence across InMobis publisher partnerships. This is a client-facing role focused on nurturing retaining and expanding existing relationships within our App Web and CTV ecosystems.

You will be the trusted advisor to our publishers guiding them through optimization yield strategies and data-driven insights to unlock maximum monetization potential. As part of the Customer Success team you willcollaborate cross-functionally with Product Operations and Marketplace teams tohelp expand InMobi from an app-first exchange to a truly omnichannel platform.

This role is ideal for someone who thrives at the intersection of relationship management analytics and strategy and is passionate about driving long-term publisher success within the dynamic Ad Tech landscape.

What You Will Be Doing

  • Own end-to-end relationships with a portfolio of publishers across Web App and CTV ensuring long-term satisfaction and performance growth.
  • Drive quarterly revenue expansion through optimization initiatives upsell opportunities and adoption of new monetization products.
  • Develop strong customer relationships and a deep understanding of their business(es) strengths and challenges to identify and drive new opportunities.
  • Collaborate cross-functionally with Product Demand and Marketplace teams to coordinate supply and demand strategies and ensure partner success.
  • Strategize monetization for new supply partners particularly in the Web & CTV space and work closely with Sales teams to position new opportunities.

What We Are Looking For

  • 2 - 4 years of experience in Customer Success Account Management or Publisher Monetization within the AdTech ecosystem (SSP DSP Ad Network or Exchange).
  • Strong understanding ofprogrammatic yield optimization header bidding and ad-serving dynamics across App Web and CTV.
  • Proficient in interpreting performance data (CPM fill rate revenue eCPM) to drive business conversations and actionable outcomes.
  • Proven ability to build trust and long-term partnerships with clients balancing empathy with commercial accountability.
  • Skilled at cross-functional collaboration with Product Operations and Business Development teams to ensure holistic client success.
  • Excellent verbal and written communication skills with experience in presenting insights and recommendations to senior stakeholders
  • High bias for ownership accountability and operational rigor.
  • Growth mindset with a passion for solving complex challenges in a fast-evolving Ad Tech environment.

The InMobi Culture

At InMobi culture isnt a buzzword; its an ethos woven by every InMobian reflecting our diverse backgrounds and experiences.
We thrive on challenges and seize every opportunity for growth. Our core values thinking big being passionate showing accountability and taking ownership with freedom guide us in every decision we make.
We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program.
InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace.
Visit to better understand our benefits values and more!

The InMobi Culture

At InMobi culture isnt a buzzword; its an ethos woven by every InMobian reflecting our diverse backgrounds and experiences.

We thrive on challenges and seize every opportunity for growth. Our core values thinking big being passionate showing accountability and taking ownership with freedom guide us in every decision we make.

We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program.

InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace.

Visit to better understand our benefits values and more!


Required Experience:

Senior IC

InMobi Advertisingis a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150 countries and turns real-time context into business outcomes delivering results grounded in privacy-first principles. Trusted by 30000 bran...
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Key Skills

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About Company

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AI and Consumer-first technology to provide amazing experiences and the joy of discovery on your smart phone.

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