Service Supervisor
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Job Location:
Fort McMurray - Canada
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Join Finning and lead a high-performing team in delivering exceptional service quality and customer satisfaction. This position offers:A leadership role focused on safety productivity and operational excellence.
Opportunities to manage shop floor activities and mentor technicians.
Competitive compensation and comprehensive benefits.
As a Service Supervisor youll be responsible for ensuring safety compliance managing workflow and driving quality repairs. If youre a technically minded leader with a passion for customer service this is your chance to lead our front lines!
Job Description:
- Lead and promote a healthy and safe work environment ensuring compliance with all safety standards and policies.
- Facilitate pre-job mid-job and post-job reviews to ensure safety and quality at every stage.
- Manage and measure technician productivity ensuring efficient allocation of manpower and resources.
- Conduct performance conversations and provide regular feedback to help technicians grow and excel.
- Maintain high standards with daily time and service reports cross-over reports and field-to-shop transfers.
- Determine appropriate tooling for jobs and navigate the warranty process with expertise.
- Review inspection findings and ensure adherence to standard operating procedures.
Day-to-Day Activities:
- Monitor shop floor operations to ensure safety and quality standards are met.
- Engage with technicians to resolve technical and tooling issues promptly.
- Track KPIs related to productivity safety and customer satisfaction.
- Conduct toolbox talks and safety meetings.
- Ensure accurate completion of timecards and service documentation.
Requirements:
- Desire to lead and manage people.
- Effective leadership and supervisory skills.
- Related trade ticket (HET Welder Millwright etc.)
- Strong business acumen.
- Excellent communication and interpersonal skills.
- Knowledgeable in Job Hazard Analysis (JHA) and hazard assessment.
Important:
- This position is based out of our Mildred Lake branch
- Permanent full-time role.
- Continuous shift 14 x 14 schedule.
If youre ready to lead a team and deliver exceptional service operations apply today!
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
