Customer Service Rep(02123) 303 Credit Union Dr.
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Job Location:
Isanti, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Join our team as a Customer Service Representative at our Isanti location United States location! Were looking for a friendly and empathetic individual to provide exceptional support to our valued customers.
- Answer incoming customer calls emails and chat messages in a timely and professional manner
- Resolve customer inquiries complaints and issues with patience and understanding
- Process orders returns and exchanges accurately and efficiently
- Maintain up-to-date knowledge of products services and company policies
- Collaborate with other departments to ensure customer satisfaction
- Document customer interactions and update account information in our database
- Identify and escalate complex issues to appropriate team members or supervisors
- Provide personalized solutions to meet individual customer needs
- Participate in ongoing training to enhance customer service skills and product knowledge
- Pay range $12-18
Qualifications :
- Strong verbal and written communication skills
- Excellent problem-solving abilities and attention to detail
- Proficiency in using computers and customer service software
- Ability to multi-task and prioritize in a fast-paced environment
- Patient and empathetic approach to customer interactions
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to remain calm and professional in challenging situations
- Team player with a positive attitude
- Flexibility to work various shifts including weekends and holidays as needed
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Whats behind one of the worlds top public restaurant brands? Fun and innovative franchise and corporate team members who are driven to win. Inspired to make each day better than the last, people may join for different reasons but what motivates them to stay are the passionate and ta ... View more
