Specialist, Instructional Technology

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Benefits of Being a Lindenwood Employee:

• Upon hire employer-paid tuition benefits for bachelors (employee spouse and dependent) and masters degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical dental vision life insurance disability insurance and retirement options.
• Paid holidays: MLK Jr. day Good Friday Memorial Day Juneteenth Independence Day Labor Day Thanksgiving break (Wednesday Friday) and winter break (Dec. 23 Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

Job Title: Specialist Instructional Technology

Division: Academic Affairs

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Assistant Provost Curriculum and Innovation

Positions Supervised: N/A

The instructional technology specialist provides essential support for effective accessible and high-impact educational technology use. This role is a primary resource for faculty and students needing assistance with the Canvas LMS and is critical in ensuring all course materials meet ADA compliance standards (WCAG UDL). The specialist collaborates with faculty to implement and troubleshoot instructional technologies including support for embedded supplemental instruction tools contributing directly to student success and an equitable learning environment.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Supports faculty staff and students using educational technology; troubleshoots common problems aligned with established policies and procedures
• Assists in the evaluation and remediation of digital learning materials according to established guidelines and specifications (e.g. WCAG standards)
• Provides a range of training and support services for the Universitys supported educational technologies including supplemental instructional tools to support student success in Gateway courses
• Assists in the evaluation selection implementation and maintenance of new tools and methodologies to support teaching and learning
• Maintains comprehensive up to date and detailed documentation
• Creates curated media including print digital audio video and animation at the direction and request of the Learning Design Team and Lindenwood Learning Academy
• Achieves annual measurable individual improvement goals of acquiring or refining skills and/or obtaining increased knowledge in job-related areas

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models supports and holds others accountable to the Universitys values
• Professionally evaluates and respectfully delivers educational programs; offers academic support as needed
• Promotes the university by participating in relevant professional organizations and events
• Provides exemplary customer services to faculty and instructors
  

Communication Teamwork and Collaboration

• Partners with the Director of Faculty Development and the Manager of Learning Design to select and implement educational technology
• Assists faculty and instructors in meaningful use of technology in teaching and learning according to current institutional policies and procedures
• Supports a culture of continuous professional improvement and the attainment and assessment of institutional program and course learning outcomes
• Seeks opportunities to exchange and integrate innovative ideas

Job may require other duties as assigned.

Required Qualifications An equivalent combination of education training and experience will be considered. Additional requirements may be designated by position.

• Bachelors degree
• Masters degree preferred

Knowledge Skills and Abilities May be representative but not all inclusive of the knowledge skills and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Strong attention to detail
• Highly developed analytical organizational and interpersonal skills
• Excellent verbal and written communication skills
• Excellent presentation skills
• Technologically savvy and creative
• Proficient in learning management systems including Canvas
• Ability to work in a fast-paced team environment
• Strong professional integrity and independent problem-solving skills
• Ability to achieve effective outcomes; build credibility and trust; and ensure exceptional service to all stakeholders

Work Environment Environmental or atmospheric conditions commonly associated with the performance of this jobs functions. Please click here to view Lindenwood Universitys flexible work designation descriptions.

• General office/educational setting including computer labs classrooms and related support facilities at system-wide campuses and extension sites
• Online academic environment
• Occasional night and weekend work may be required to support the diverse teaching schedules of faculty and instructors
• Non-Standard Flex

Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function
• Ability to lift or carry items typically found in an office environment such as documents or a laptop usually up to 10-20 pounds

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal state and local laws and provides equal employment opportunities and access to educational programs without regard to race color religion gender age sexual orientation gender identity national origin veteran status disability or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.