Strategic Communications & Outreach Specialist

Founded in 2014 Crossroads Talent Solutions LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience we specialize in connecting talented professionals with rewarding career opportunities ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF) the United States Army the United States Navy and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.

Job Description: Strategic Communications & Outreach Specialist

Position Overview

The Strategic Communications & Outreach Specialist supports the DHA OSBP by planning developing coordinating and delivering communication products outreach activities stakeholder messaging and external engagement strategies. This role enhances DHAs visibility with small business stakeholders and ensures consistent compliant and mission-aligned communication across digital platforms and events.

Key Responsibilities

Strategic Communication Development

• Support the creation and maintenance of written communication products including:
• Annual Small Business Executive Summary
• Newsletters
• Training and marketing materials
• Briefings and written stakeholder messaging
  
  
• Develop draft and coordinate messaging for dissemination via DHA-approved websites SharePoint and social media channels.
• Monitor industry and public-facing information platforms ensuring timely posting of relevant content.

Website & Digital Content Management

• Coordinate with DHA website managers to maintain update and manage content on the OSBP SBO SharePoint-based public website.
• Ensure links data and digital assets remain accurate accessible and aligned with current program requirements.
• Develop dynamic web content to improve accessibility and understanding among small business stakeholders.

Outreach Planning & Execution

• Assist in planning organizing conducting and assessing outreach events (in-person hybrid or virtual) as directed by the COR.
• Prepare outreach authorization documentation for senior leadership approval.
• Submit monthly written recommendations on participation in new external events.
• Track evaluate and report outreach activities using metrics and performance measures including semiannual reporting on event value and outcomes.

Stakeholder Engagement Support

• Coordinate OSBP SBO speaking engagements and external outreach opportunities.
• Support communication with industry small businesses and program participants.
• Disseminate outreach announcements event notices and updates.

Required Qualifications

(Based on duties competencies and PWS expectations)

• Bachelors degree in communications public affairs business marketing or related field.
• Experience in government DoD or federal acquisition communication roles preferred.
• Strong writing editing and content-development abilities.
• Experience in event planning and outreach program support.
• Proficiency with digital communication tools SharePoint and social media platforms.
• Ability to coordinate across multiple stakeholders and manage deadlines in a high-visibility environment.

Knowledge & Skills

• Familiarity with federal small business programs and acquisition processes.
• Strong analytical skills for interpreting outreach metrics and program data.
• Ability to craft professional accurate communications suitable for public and government audiences.
• Excellent interpersonal and organizational skills.
• Capability to handle sensitive information in compliance with DHA and DoD requirements.

Benefits

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Crossroads Talent Solutions LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race color religion sex sexual orientation gender identity national origin age disability status genetic information marital status ancestry protected veteran status or any other characteristic protected by applicable federal state and local laws.

Equal Opportunity Employer/Veteran/Disabled