Library Experience Officer
Share
Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Library Experience Officer
Job No.:687508
Location:Caulfield campus
Employment Type:Full-time
Duration: 12 month fixed-term appointment
Remuneration:$76744 - $82090 pa HEW Level 4 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
As a Library Experience Officer you are part of the Librarys Frontline Services team ensuring welcoming and inclusive spaces and services for Monash students staff Alumni and visitors during the day afternoon night and weekends. You will provide excellent customer service supporting access to Library print and online collection solving and reporting facilities issues and ensuring that spaces are safe for everyone and well-maintained. You will work with other Library staff to plan and facilitate events that support student inclusion and engagement; we aspire to delight by exceeding their expectations.
This role requires the ability to work flexibly on rostered shifts on weekdays between 7:45am to midnight to support the service delivery needs of the Library. Please see the following document for details. Library Experience Officer Schedule and FAQs
The role includes:
- Ensuring the libraries are welcoming and safe spaces
- Monitoring and responding to reports of building and maintenance faults
- Providing general direction to Library Experience Assistants particularly on weekends and evenings
- Collaborating with other library colleagues to the design delivery and evaluation of user experience programs supporting inclusion and belonging in the Library
- Responding to answering and referring enquiries from library users
About Monash University
At Monash work feels different. Theres a sense of belonging from contributing to something groundbreaking a place where great things happen.
We value difference and diversity and welcome and celebrate everyones contributions lived experience and expertise. Thats why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
Please submit a current copy of your resume along with a cover letter of no more than 2 pages in which you outline how you meet the key selection criteria.
For instructions on how to apply please refer to How to apply for Monash Jobs.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilitiesneurodivergent people and people of all genders sexualities and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments please contact us at in an email titled Reasonable Adjustments Request for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role as determined by the University.
Enquiries: Mayssa Matley Services and Spaces Team Leader ph. 61 (3)
Position Description:Library Experience Officer
Applications Close: Thursday 11th December 2025 11:55pm AEDT
Supporting a diverse workforce
Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations and pays its respects to their elders past and present.
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Study at Monash, one of Australia's most prestigious universities. We offer a range of world class degrees in numerous disciplines, see more.
