Grade IV

• Encourage good working relationships within the multidisciplinary staff of the Directorate and with other Hospital
• Reception/ phones
• Clinic Preparation
• Clinical Appointments
• Ensure patients who require surgery are placed on a waiting list.
• Ensure theatre lists are booked according to the guidelines provided by the Surgical Directorate management team.
• Communicate with patients regarding their decision to admit and provide appropriate admission instruction along with informing patients of cancellation and ensuring follow-up with the clinical team.
• Ensure patients suspensions are appropriate and managed on an on-going basis.
• Typing
• Referral tracking Chart tracking
• General administration duties
• Be familiar with the appropriate standards in relation to evaluation of infection control data compliance with hygiene audits and the hospitals infection control policies and procedures
• Provide cover Directorate Nurse Manager/Business Manager/Consultant secretaries and admissions when need arises as directed by Directorate Support Supervisor/Manager e. annual leave/sick leave etc.
• Identify opportunities for improvement and initiate steps to accomplish
• Act with digression and integrity at all times in relation to sensitive data linked to the directorate or the hospital.
• Perform such duties as appropriate to the office as may from time to time be required.
• Filing scanning photocopying and all other office duties.

Mandatory

1. Professional Qualifications Experience etc

(a) Eligible applicants will be those who on the closing date for the competition:
(i) Have satisfactory experience as a Clerical Officer in the HSE TUSLA other statutory
health agencies or a body which provides services on behalf of the HSE under Section
38 of the Health Act 2004.

Or

(ii) Have obtained a pass (Grade D) in at least five subjects from the approved list of
subjects in the Department of Education Leaving Certificate Examination including
Mathematics and English or Irish1. Candidates should have obtained at least Grade C
on higher level papers in three subjects in that examination.

Or

(iii) Have completed a relevant examination at a comparable standard in any equivalent
examination in another jurisdiction.

Or

(iv) Hold a comparable and relevant third level qualification of at least level 6 on the
National Qualifications Framework maintained by Qualifications and Quality Ireland
(QQI).Note1:

Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level
paper is not acceptable.

Candidates must have achieved these grades on the Leaving Certificate Established programme
or the Leaving Certificate Vocational programme.

The Leaving Certification Applied Programme does not fulfil the eligibility criteria.

and

(b) Candidates must possess the requisite knowledge and ability including a high standard of
suitability for the proper discharge of the office.

2. Age
Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within
the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act 2004). A
candidate who is not classified as a new entrant must be under 65 years of age on the first day of
the month in which the latest date for receiving completed application forms for the office occurs.

3. Health
Candidates for and any person holding the office must be fully competent and capable of
undertaking the duties attached to the office and be in a state of health such as would indicate a
reasonable prospect of ability to render regular and efficient service.

4. Character
Candidates for and any person holding the office must be of good character.

Desirable

• Knowledge and experience of using an email system effectively e.g. Outlook
• General knowledge of the health service and how it
• Good communication and interpersonal skills including the ability to present information in a clear and concise
• Excellent planning and organisational skills including using computer technology
• Commitment to providing a quality service and customer service
• Flexibility problem solving and initiative skills including the ability to adapt to
• The ability to work both independently and as part of a
• Leadership potential and strong team
• General awareness of national waiting list protocols (NTPF)
• Excellent MS Office skills to include Word
• High speed typing Cert (45 WPM)
• Experience in a healthcare setting

Informal Enquiries ONLY to: