Butler (5 Hospitality)

BUTLER (5* HOSPITALITY)

Paterson Eastern Cape Province

**LIVE IN POSITION**

MINIMUM ESSENTIAL QUALIFICATIONS:

• Salary on Offer:R7 500.00 per month plus benefits (Provident Fund On site Clinic)
• Matric ESSENTIAL
• Relevant Hospitality Qualification ADVANTAGEOUS
• Minimum of 2 years experience in a 5* luxury property as Butler Food & Beverage or Housekeeping ESSENTIAL
• Must be professional well-spoken and presentable for international guests ESSENTIAL
• Must have excellent communication skills in English with polite & gracious attitudeESSENTIAL
• Highly experienced in 5* guest satisfaction and customer service excellence ESSENTIAL
• Computer proficiency: Proficient on POS system for Food & Beverages
• Duties include:Providing personalized service to guests Offering drink preferences to guests before game drivesanticipates the needs of guests serving guests follow up on guest requests Complete and conduct detailed inspection of rooms before guest arrival acknowledge and bid farewell to guests must be dedicated to a group of guests for their entire stay on the propertyESSENTIAL
• Available immediately ADVANTAGEOUS

Submit your full and detailed CV professional photo & supporting documents via email to

Contact Shireen directly on to discuss this top opportunity in the Eastern Cape TODAY!

In accordance with the POPI Act 4 of 2013:

All candidate personal information is treated with confidentiality and the highest level of you not be shortlisted for the vacancy that you have applied for Divergent Recruit (Pty) Ltd will retain your information on our candidate database for a period of 12 months in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorization to proceed with your you wish to no longer be listed with us we will proceed to remove your personal information from our database with your instruction in accordance with the POPIA guidelines.

DUTIES & RESPONSIBILITIES:-

Acknowledges welcomes and greets guests using the appropriate levels of discretion using the correct

forms of address

Escorts guests to their accommodation

Full orientation of guests room

Offers to explain detailed services and facilities to guests

Provides personalised services demonstrating a sense of urgency priority and dedication

Request drink preferences from guests before game drive and advise the rangers on the guests requests

Offer unique dinning experiences in the lodge grounds and co-ordinate the celebrations of guests during

their stay with the lodge manager

Displays a polite and gracious manner

Anticipates and responds to guest requests and liaises with respective departments to expedite the

delivery of the requested products and service

Follows up on all guest requests until these are fully satisfied

Able to spontaneously engage in formal and natural conversation with guests on current affairs

Serves guests in a calm discreet and courteous manner

Offers prompt service without appearing rushed flustered or hurried

Checks with guests to ensure satisfaction with food beverage and other services that were offered

Communicates any allergies preferences likes and dislikes to the concerned dept(s) and person(s)

Notices and communicates opportunities to further improve quality standards

Maintains and updates records of guests preferences likes and dislikes as appropriate without

compromising their privacy

Contributes to the implementation of ongoing and continuous improvements

Completes a detailed pre-arrival inspection of all rooms amenities and facilities that are available to

guest during their stay

Acknowledges and bids farewell to departing guests using the appropriate levels of discretion

The butler will be dedicated to a group of guests for their entire stay from the time the guests wake up

and go to bed all requests from guests will be attended to by their dedicated butler.

MINIMUM ESSENTIAL QUALIFICATIONS:

• Salary on Offer:R7 500.00 per month plus benefits (Provident Fund On site Clinic)
• Matric ESSENTIAL
• Relevant Hospitality Qualification ADVANTAGEOUS
• Minimum of 2 years experience in a 5* luxury property as Butler Food & Beverage or Housekeeping ESSENTIAL
• Must be professional well-spoken and presentable for international guests ESSENTIAL
• Must have excellent communication skills in English with polite & gracious attitudeESSENTIAL
• Highly experienced in 5* guest satisfaction and customer service excellence ESSENTIAL
• Computer proficiency: Proficient on POS system for Food & Beverages

SALARY ON OFFER: R7 500.00 PER MONTH PLUS PROVIDENT FUND & OTHER BENEFITS

THIS IS A LIVE-IN POSITION IN PATERSON (5* GAME LODGE)

LIVE IN - 3 WEEKS ON 1 WEEK OFF