APA! BACKGROUND: Austin Pets Alive! (APA!) is one of Austins most dynamic and best-loved nonprofits. The organization is the leader in the no-kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues treats and adopts out 10000 homeless dogs and cats each year providing the safety net for Austins most at-risk shelter pets which helps Austin to be a no-kill city while also assisting other communities in saving homeless animals. The organization is distinguished by the scrappiness of its grassroots non-traditional community-based animal rescue work.
The organization continues to innovate best practices to save lives and teaches its renowned lifesaving model through American Pets Alive! APA!s national 2020 AmPA! began the Human Animal Support Services (HASS) project a collaborative movement of more than 10000 animal welfare professionals working in nearly 1900 organizations. Austin Pets Alive! works through American Pets Alive! to expand Austins life-saving model throughout the nation. Part of this includes facilitating the relocation of animals from our under-resourced partner shelters to communities with more life-saving capacity.
BRIEF POSITION SUMMARY/OVERVIEW: The Transport Coordinator plans life-saving transports and liaises between sending Texas shelters and destination partners. This position will engage with partners nationally and coordinates the logistics of safe transport of animals both in and out of addition to the coordination work this position requires physical hands-on work such as animal care feeding cleaning loading and unloading dogs and cats in the transport vehicles and administering medications. The Transport Coordinator plays an instrumental role to ensure that APA! is a supportive and impactful partner to our shelter partners in Texas. This role is focused on coordination support and facilitation. Rather than handling every task alone the Transport Coordinator helps guide and empower team members and volunteers working alongside them to ensure transport operations run smoothly. Staff and volunteers collaborate closely sharing responsibilities and learning from one another. The ideal candidate will be an enthusiastic problem solver that enjoys a blend of logistical coordination and hands-on work with the animals. This position will be part of a dedicated team that is on the front lines of building a national transport model and embracing innovative solutions to save more lives.
The Transport Coordinator plays a key role in advancing the goals of APA!s transport program. This position contributes directly to APA!s mission to increase the live release rate across Texas by supporting a sustainable inclusive and high-impact model for shelter operations.
The Transport Coordinator is responsible for managing their daily responsibilities maintaining clear priorities and delivering consistent high-quality work that aligns with APA!s values and goals. This includes staying organized using data or feedback to inform decisions and following through on key tasks and responsibilities with minimal oversight. This is a hands-on mission-driven role focused on results reliability and teamwork.
APA! is a volunteer-powered organization so every staff member is expected to work alongside and support volunteers. The Transport Coordinator collaborates closely with volunteers to complete day-to-day tasks helps create a positive and inclusive environment and actively contributes to a culture of shared effort and mutual respect.
This position may involve shift flexibility weekend hours and responsiveness during times of high need.
Every individual at APA! is responsible for working in collaboration with volunteers; making sure volunteers are recruited trained and feel impactful through their efforts at APA!. A core part of this role is creating a welcoming and empowering experience for volunteers including assisting with onboarding training and volunteer engagement as part of the day-to-day workflow.
ESSENTIAL FUNCTIONS:
Coordinates rescue placement logistics with sending TX shelters and national rescue organizations.
Build and maintain a strong volunteer network to support transport operations including guiding training mentoring and creating new volunteer opportunities.
Support animal care duties such as but not limited to: setting up and cleaning kennels feeding and providing fresh water scooping litter boxes providing outings for dogs disinfecting transport kennels between trips.
Create transport rosters with out-of-state partners and help select appropriate dogs and cats for upcoming transports.
Coordinate safe transport logistics including scheduling communication and travel details within and outside Texas. This may require work outside regular hours.
Lead medical tasks for transport animals including basic physical exams preparing and administering medications running diagnostic tests and carrying out treatment plans as needed.
Maintain the APA! Shelter calendar log transports and ensure clear communication across the organization.
Prepare all transport paperwork and ensure records are accurately entered into the shelter database system.
Send and receive records with partner shelters and provide personality and medical information on transport pets.
Occasionally drive the transport van or assist another driver on short in-state trips ensuring humane handling of animals at all times.
Be reachable during all scheduled transports for communication with drivers and receiving shelters.
Support the growth of a direct-to-adopter program including developing connections and protocols for transferring pets directly to adopters in partnership with the North Carolina adoption team.
Help ensure the APA! Transport Hub reflects the new transport model by centering equity and offering nonjudgmental support to Texas partner communities.
Contribute to expanding APA!s transport program as a national model by increasing partnerships transport frequency and volume while prioritizing high-need Texas shelters and reporting outcomes.
Collaborate with APA! teams including leadership intake care medical foster volunteer and adoptions to integrate transport work smoothly into daily operations.
Assist with creating protocols and documenting program data and transport information.
Support rescue efforts during natural disasters such as winter storms or hurricanes which may include communicating with affected shelters coordinating transport efforts managing volunteers handling donations and driving to affected locations.
Flexibility in scheduling is required including adjusting days off and working after hours to meet changing transport needs.
Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive welcoming environment
Work alongside volunteers to complete daily tasks ensuring the work is shared and collaborativenot siloed
Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program
Help retain volunteers by offering encouragement guidance and feedback during shared work
Recommend strong volunteers for deeper involvement or specialized roles to your supervisor or volunteer manager
Contribute to a positive culture by recognizing volunteer contributions through appreciation gratitude and shoutouts
Help set volunteers up for success by clearly explaining tasks providing hands-on guidance and offering in-the-moment support
Job duties may include some or all of the above and other duties as assigned by the manager.
OTHER FUNCTIONS:
Must demonstrate dependability accountability time management use of reasoning and good judgment skills
Attend and participate in all required training sessions and meetings
Maintain open and consistent communication with Program Manager or designee supervisor and other colleagues
Partner with Volunteer Managers to learn about the volunteer programs and support volunteers interested in your department on an ongoing basis
Able to react to change productively and perform other related duties as assigned
Able to work evenings weekends and holidays as needed
Able to work in a high-volume fast-paced high-stress environment
Comfortable working autonomously when given goals and deadlines
QUALIFICATIONS SKILLS & EXPECTATIONS:
At least 2 years of animal handling (cats and dogs) experience preferred
Some veterinary medical experience or knowledge preferred
Excellent networking and customer service skills
Desire to engage in regular networking and partnership building.
Solution oriented positive attitude when encountering challenges or barriers.
Interest in growing and expanding a program on a state and national level.
Must have a valid drivers license and insurance.
Committed to embodying APA!s Core Values: Innovation Respect Drive Resourcefulness and Inclusion and cultural values: Humble Hungry Smart
Commitment to APA!s customer experience expectations
Passion for working well with staff volunteers and customershelping all individuals feel successful appreciated and connected to APA!s mission
Strong commitment to volunteer engagement and support; dedicated to working well with volunteers across all roles
Comfortable working cross-functionally and serving as a liaison between volunteers customers and team members
Effective written and verbal communication skills; able to interpret rules procedures and instructional materials
Self-starter with strong time management; able to work independently and collaboratively
Excellent interpersonal skills; maintains a calm and professional presence in all situations
Strong attention to detail and high standards for quality
Adaptable to change and able to perform related duties as needed
Dedicated to delivering an exceptional and inclusive customer experience
PHYSICAL JOB REQUIREMENTS:
Must be able to work around animals (including diseased injured and/or potentially aggressive animals) loud noises chlorine or other chemicals and inclement weather
Must be able to comfortably interact with cats/dogs of various health levels including zoonotic diseases such as ringworm scabies intestinal parasites etc.
Must be able to walk big dogs that pull and jump
Must be able to visually observe people and animals from up to 150 feet away
Ability to hear normal speech at close contact and shouting up to 150 feet away with the ability to hear and discern dog vocalizations both soft and loud
Prolonged periods of sitting at a desk and working on a computer
Must be able to focus in a loud and busy environment despite distractions
Must be able to walk around shelter as needed - uneven ground keeping a safe distance from dogs and handlers
Will sit stand walk talk hear stoop bend stretch squat kneel grasp grip put fingers together firmly and reach above and below shoulder level lift and/or carry up to 50 pounds and push and pull up to 50 pounds for situations of moving supplies and setting up for events; repetitively use hands to operate computers; flex the neck upward and downward; twist the neck and the waist.
If reasonable accommodations are requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship to the organization.
WORK ENVIRONMENT :
Standard office environment with exposure to environmental conditions that include working with and near animals
May use own transportation to travel and transport
Occasional after-hours or weekend work will be required to support program needs
Exposure to unpleasant odors.
Rapid pace with exposure to potential hazards including animal waste disinfectants and high levels of noise
Potential for animal bites and scratches and diseases that can be transmitted from animals to people
TIME COMMITMENT:
This is a full-time nonexempt position with an average of 40 hours per week.
Occasional overnight shifts are required as some transport flights load in the early hours of the morning.
Shift and schedule flexibility is required as weekly schedule is subject to change
Able to work evenings weekends and holidays as needed
WORKING RELATIONSHIPS: This position reports directly to the Transport Program Manager.
LOCATIONS:
APA! Elgin Transport Hub - 929 Old McDade Road Elgin TX.
May travel to offsite locations as needed
Must be located in the Elgin or Austin metro area.
BENEFITS Austin Pets Alive! is proud to offer a competitive benefits package for full-time employees including subsidized employer-sponsored medical coverage subsidized and voluntary life insurance voluntary dental vision and short-term disability options all effective the first day of employment. We also offer voluntary wellness and emergency sick plans up to 2% match on 401(K) retirement plan supplemental benefits flexible spending accounts and additional life coverage. Full-time employees receive 10 paid holidays and accrue 10 days paid time off during the first year of employment with an additional 5 days of PTO accrual upon completion of 12 months of employment. Employees will also receive professional development opportunities through APA!s ongoing mission to advance our animal welfare professionals in our life-saving work.
EQUAL EMPLOYMENT OPPORTUNITIES AND ACCOMMODATIONS STATEMENT Austin Pets Alive! is an equal employment opportunity employer and we value having staff who come from communities that are most impacted by the issues we engage on. We especially encourage people of color LGBTQ people women transgender and gender non-conforming people and people with disabilities to apply.
Austin Pets Alive! does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other characteristic protected by applicable law. Austin Pets Alive! is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity community focus and innovation.
APA! is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation please contact Talent Acquisition at at least one week in advance of your interview.
Required Experience:
IC
Transport CoordinatorAPA! BACKGROUND: Austin Pets Alive! (APA!) is one of Austins most dynamic and best-loved nonprofits. The organization is the leader in the no-kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues treats and adopts out 10000 ...
Transport Coordinator
APA! BACKGROUND: Austin Pets Alive! (APA!) is one of Austins most dynamic and best-loved nonprofits. The organization is the leader in the no-kill movement nationally and is considered a national thought leader in animal welfare. APA! locally rescues treats and adopts out 10000 homeless dogs and cats each year providing the safety net for Austins most at-risk shelter pets which helps Austin to be a no-kill city while also assisting other communities in saving homeless animals. The organization is distinguished by the scrappiness of its grassroots non-traditional community-based animal rescue work.
The organization continues to innovate best practices to save lives and teaches its renowned lifesaving model through American Pets Alive! APA!s national 2020 AmPA! began the Human Animal Support Services (HASS) project a collaborative movement of more than 10000 animal welfare professionals working in nearly 1900 organizations. Austin Pets Alive! works through American Pets Alive! to expand Austins life-saving model throughout the nation. Part of this includes facilitating the relocation of animals from our under-resourced partner shelters to communities with more life-saving capacity.
BRIEF POSITION SUMMARY/OVERVIEW: The Transport Coordinator plans life-saving transports and liaises between sending Texas shelters and destination partners. This position will engage with partners nationally and coordinates the logistics of safe transport of animals both in and out of addition to the coordination work this position requires physical hands-on work such as animal care feeding cleaning loading and unloading dogs and cats in the transport vehicles and administering medications. The Transport Coordinator plays an instrumental role to ensure that APA! is a supportive and impactful partner to our shelter partners in Texas. This role is focused on coordination support and facilitation. Rather than handling every task alone the Transport Coordinator helps guide and empower team members and volunteers working alongside them to ensure transport operations run smoothly. Staff and volunteers collaborate closely sharing responsibilities and learning from one another. The ideal candidate will be an enthusiastic problem solver that enjoys a blend of logistical coordination and hands-on work with the animals. This position will be part of a dedicated team that is on the front lines of building a national transport model and embracing innovative solutions to save more lives.
The Transport Coordinator plays a key role in advancing the goals of APA!s transport program. This position contributes directly to APA!s mission to increase the live release rate across Texas by supporting a sustainable inclusive and high-impact model for shelter operations.
The Transport Coordinator is responsible for managing their daily responsibilities maintaining clear priorities and delivering consistent high-quality work that aligns with APA!s values and goals. This includes staying organized using data or feedback to inform decisions and following through on key tasks and responsibilities with minimal oversight. This is a hands-on mission-driven role focused on results reliability and teamwork.
APA! is a volunteer-powered organization so every staff member is expected to work alongside and support volunteers. The Transport Coordinator collaborates closely with volunteers to complete day-to-day tasks helps create a positive and inclusive environment and actively contributes to a culture of shared effort and mutual respect.
This position may involve shift flexibility weekend hours and responsiveness during times of high need.
Every individual at APA! is responsible for working in collaboration with volunteers; making sure volunteers are recruited trained and feel impactful through their efforts at APA!. A core part of this role is creating a welcoming and empowering experience for volunteers including assisting with onboarding training and volunteer engagement as part of the day-to-day workflow.
ESSENTIAL FUNCTIONS:
Coordinates rescue placement logistics with sending TX shelters and national rescue organizations.
Build and maintain a strong volunteer network to support transport operations including guiding training mentoring and creating new volunteer opportunities.
Support animal care duties such as but not limited to: setting up and cleaning kennels feeding and providing fresh water scooping litter boxes providing outings for dogs disinfecting transport kennels between trips.
Create transport rosters with out-of-state partners and help select appropriate dogs and cats for upcoming transports.
Coordinate safe transport logistics including scheduling communication and travel details within and outside Texas. This may require work outside regular hours.
Lead medical tasks for transport animals including basic physical exams preparing and administering medications running diagnostic tests and carrying out treatment plans as needed.
Maintain the APA! Shelter calendar log transports and ensure clear communication across the organization.
Prepare all transport paperwork and ensure records are accurately entered into the shelter database system.
Send and receive records with partner shelters and provide personality and medical information on transport pets.
Occasionally drive the transport van or assist another driver on short in-state trips ensuring humane handling of animals at all times.
Be reachable during all scheduled transports for communication with drivers and receiving shelters.
Support the growth of a direct-to-adopter program including developing connections and protocols for transferring pets directly to adopters in partnership with the North Carolina adoption team.
Help ensure the APA! Transport Hub reflects the new transport model by centering equity and offering nonjudgmental support to Texas partner communities.
Contribute to expanding APA!s transport program as a national model by increasing partnerships transport frequency and volume while prioritizing high-need Texas shelters and reporting outcomes.
Collaborate with APA! teams including leadership intake care medical foster volunteer and adoptions to integrate transport work smoothly into daily operations.
Assist with creating protocols and documenting program data and transport information.
Support rescue efforts during natural disasters such as winter storms or hurricanes which may include communicating with affected shelters coordinating transport efforts managing volunteers handling donations and driving to affected locations.
Flexibility in scheduling is required including adjusting days off and working after hours to meet changing transport needs.
Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive welcoming environment
Work alongside volunteers to complete daily tasks ensuring the work is shared and collaborativenot siloed
Support the recruitment and onboarding process by welcoming new volunteers and helping them get oriented to the program
Help retain volunteers by offering encouragement guidance and feedback during shared work
Recommend strong volunteers for deeper involvement or specialized roles to your supervisor or volunteer manager
Contribute to a positive culture by recognizing volunteer contributions through appreciation gratitude and shoutouts
Help set volunteers up for success by clearly explaining tasks providing hands-on guidance and offering in-the-moment support
Job duties may include some or all of the above and other duties as assigned by the manager.
OTHER FUNCTIONS:
Must demonstrate dependability accountability time management use of reasoning and good judgment skills
Attend and participate in all required training sessions and meetings
Maintain open and consistent communication with Program Manager or designee supervisor and other colleagues
Partner with Volunteer Managers to learn about the volunteer programs and support volunteers interested in your department on an ongoing basis
Able to react to change productively and perform other related duties as assigned
Able to work evenings weekends and holidays as needed
Able to work in a high-volume fast-paced high-stress environment
Comfortable working autonomously when given goals and deadlines
QUALIFICATIONS SKILLS & EXPECTATIONS:
At least 2 years of animal handling (cats and dogs) experience preferred
Some veterinary medical experience or knowledge preferred
Excellent networking and customer service skills
Desire to engage in regular networking and partnership building.
Solution oriented positive attitude when encountering challenges or barriers.
Interest in growing and expanding a program on a state and national level.
Must have a valid drivers license and insurance.
Committed to embodying APA!s Core Values: Innovation Respect Drive Resourcefulness and Inclusion and cultural values: Humble Hungry Smart
Commitment to APA!s customer experience expectations
Passion for working well with staff volunteers and customershelping all individuals feel successful appreciated and connected to APA!s mission
Strong commitment to volunteer engagement and support; dedicated to working well with volunteers across all roles
Comfortable working cross-functionally and serving as a liaison between volunteers customers and team members
Effective written and verbal communication skills; able to interpret rules procedures and instructional materials
Self-starter with strong time management; able to work independently and collaboratively
Excellent interpersonal skills; maintains a calm and professional presence in all situations
Strong attention to detail and high standards for quality
Adaptable to change and able to perform related duties as needed
Dedicated to delivering an exceptional and inclusive customer experience
PHYSICAL JOB REQUIREMENTS:
Must be able to work around animals (including diseased injured and/or potentially aggressive animals) loud noises chlorine or other chemicals and inclement weather
Must be able to comfortably interact with cats/dogs of various health levels including zoonotic diseases such as ringworm scabies intestinal parasites etc.
Must be able to walk big dogs that pull and jump
Must be able to visually observe people and animals from up to 150 feet away
Ability to hear normal speech at close contact and shouting up to 150 feet away with the ability to hear and discern dog vocalizations both soft and loud
Prolonged periods of sitting at a desk and working on a computer
Must be able to focus in a loud and busy environment despite distractions
Must be able to walk around shelter as needed - uneven ground keeping a safe distance from dogs and handlers
Will sit stand walk talk hear stoop bend stretch squat kneel grasp grip put fingers together firmly and reach above and below shoulder level lift and/or carry up to 50 pounds and push and pull up to 50 pounds for situations of moving supplies and setting up for events; repetitively use hands to operate computers; flex the neck upward and downward; twist the neck and the waist.
If reasonable accommodations are requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship to the organization.
WORK ENVIRONMENT :
Standard office environment with exposure to environmental conditions that include working with and near animals
May use own transportation to travel and transport
Occasional after-hours or weekend work will be required to support program needs
Exposure to unpleasant odors.
Rapid pace with exposure to potential hazards including animal waste disinfectants and high levels of noise
Potential for animal bites and scratches and diseases that can be transmitted from animals to people
TIME COMMITMENT:
This is a full-time nonexempt position with an average of 40 hours per week.
Occasional overnight shifts are required as some transport flights load in the early hours of the morning.
Shift and schedule flexibility is required as weekly schedule is subject to change
Able to work evenings weekends and holidays as needed
WORKING RELATIONSHIPS: This position reports directly to the Transport Program Manager.
LOCATIONS:
APA! Elgin Transport Hub - 929 Old McDade Road Elgin TX.
May travel to offsite locations as needed
Must be located in the Elgin or Austin metro area.
BENEFITS Austin Pets Alive! is proud to offer a competitive benefits package for full-time employees including subsidized employer-sponsored medical coverage subsidized and voluntary life insurance voluntary dental vision and short-term disability options all effective the first day of employment. We also offer voluntary wellness and emergency sick plans up to 2% match on 401(K) retirement plan supplemental benefits flexible spending accounts and additional life coverage. Full-time employees receive 10 paid holidays and accrue 10 days paid time off during the first year of employment with an additional 5 days of PTO accrual upon completion of 12 months of employment. Employees will also receive professional development opportunities through APA!s ongoing mission to advance our animal welfare professionals in our life-saving work.
EQUAL EMPLOYMENT OPPORTUNITIES AND ACCOMMODATIONS STATEMENT Austin Pets Alive! is an equal employment opportunity employer and we value having staff who come from communities that are most impacted by the issues we engage on. We especially encourage people of color LGBTQ people women transgender and gender non-conforming people and people with disabilities to apply.
Austin Pets Alive! does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other characteristic protected by applicable law. Austin Pets Alive! is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity community focus and innovation.
APA! is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation please contact Talent Acquisition at at least one week in advance of your interview.
Austin Pets Alive! is not your average animal shelter. We pioneer innovative lifesaving programs designed to save the animals most at risk of euthanasia.