Automotive Service Shop Foreman
Share
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
AUTOMOTIVE SERVICE SHOP FOREMAN
Description
We are proud to announce that the Nimnicht Family of Dealerships is looking for an experienced results-focused Service Shop Foreman for our Chevrolet dealership. This role plans organizes leads and controls the flow of work through the service department in a professional timely manner while ensuring quality repairs at a fair cost to the customer.
What We Offer:
Medical Dental Vision Insurance
Disability Insurance
401(k) with company match
Onsite restaurant serving homemade breakfast & lunch for both customers and employees
Closed Sundays
Short & long term disability
Paid training
Paid vacation
Company paid life insurance
Great work environment
Family-oriented work environment with flexible hours
Requirements:
- Aids in Recruiting hiring and motivates qualified service technicians.
- Assists technicians in developing their skills.
- Understands keeps abreast of and complies with federal state and local regulations that affect service operations such as hazardous waste disposal OSHA Right-to-Know etc.
- Understands and ensures compliance with manufacturer warranty and policy procedures.
- Ensures that all department employees receive appropriate manufacturer training.
- Provides input to Service Manager for regular performance reviews for all technicians in accordance with dealership guidelines.
- Ensures that all repairs are assigned to technicians in an equal and fair manner.
- Provides technical support for technicians when necessary.
- Ensures repairs are charged out correctly.
- Checks progress of each repair order throughout the day.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Road tests vehicles to quality-check work performed.
- Accounts for all documents; ensures that none are missing and all are processed correctly.
- Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
- Handles all customer complaints within 24 hours informing other managers as appropriate.
- Manages department performance using tools such as the daily operating control (DOC) efficiency and productivity control comeback reports warranty reports telephone surveys and monthly forecasts.
- Monitors technicians daily productivity reports and corresponding payroll records.
- Monitors shop condition including cleanliness safety and the condition of shop equipment. Reports problems to the service manager or dealer.
- Ensures the proper care storage and inventory of special tools.
- Keeps abreast of new equipment and tools available and recommends purchases.
- Fills in for service advisor and dispatcher when necessary.
- Attends managers meetings as requested.
- Strives for harmony and teamwork within the department and with all other departments.
- Maintains safe work environment.
- Maintains professional appearance.
Qualifications:
- Previous Dealership experience is a huge plus
- High School Diploma or equivalent
- Must have a valid drivers license
- Good communication skills
Pay commensurate with qualifications and experience
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Our Chevy dealership proudly serves motorists in Jacksonville, FL with new and used car sales, financing, parts, and service. Visit us in Jacksonville, FL.
