Vice President Casino Marketing- Caesars Atlantic City
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Job Location:
Atlantic City, NJ - USA
Monthly Salary:
$ 135000 - 165000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
This executive leadership role drives the strategic vision and financial performance of Player Development and Customer Development for one of Atlantic Citys most highly invested upscale resort destinations. Partnering closely with Executive Leadership and Marketing this position is responsible for delivering world-class VIP programs accelerating profitable growth and elevating the guest experience across all premium segments. The role blends data-driven strategy with hands-on relationship leadership ensuring regulatory excellence exceptional service standards and sustained loyalty among the propertys most valuable players.
Key Job Functions
Serve as the senior leader for Player Development and Customer Development accountable for overall department performance revenue growth and service excellence.
Design and execute premium player marketing strategies that expand market share increase profitability and fully comply with all gaming regulations.
Own the full financial lifecycle including budget development annual planning monthly forecasting expense management and incremental revenue tracking.
Build innovative VIP loyalty programs that deepen engagement with high-worth and high-potential players.
Lead performance management for hosts and development teams through consistent reporting coaching and accountability frameworks.
Cultivate and sustain elite player relationships through direct engagement personalized experiences and high-touch service delivery.
Align cross-functional partners across hotel casino entertainment and marketing to achieve shared financial and guest satisfaction objectives.
Measure and enhance customer service through structured feedback data analysis and direct guest interaction.
Analyze operating metrics cost structures and forecast data to ensure progress toward strategic and financial goals.
Drive repeat visitation and brand loyalty through continuous monitoring of luxury product offerings and service standards.
Actively identify pursue and convert new VIP acquisition opportunities while maintaining strong existing player relationships.
Maintain deep competitive intelligence and adjust strategy based on market conditions and competitor performance.
Lead operational transformation by continuously improving policies procedures and program ROI.
Foster strong collaboration with all operating departments to ensure flawless execution of VIP events and experiences.
Demonstrate decisive leadership in conflict resolution performance management and cross-departmental problem solving.
Lead talent development across the organization including hiring training performance assessment and succession planning.
Ensure full compliance with New Jersey gaming regulations internal policies and all corporate standards.
Serve as a designated Atlantic City Operations leader for cross-property marketing initiatives.
Act as a visible champion of ethics regulatory excellence and responsible gaming across all programs.
Identify compliance risks and proactively implement mitigation strategies.
Build and sustain a culture of honesty accountability and regulatory integrity where employees feel empowered to speak up.
Education & Experience
Bachelors degree preferred.
Minimum 10 years of progressive gaming industry leadership experience including executive oversight of host teams consumer promotions casino services entertainment and transportation programs.
Proven success leading complex operations within large multi-unit organizations.
Previous resort or luxury hotel experience strongly preferred.
Qualifications
Advanced understanding of P&L management forecasting and budget controls.
Executive-level communication leadership and organizational capability.
Demonstrated ability to motivate high-performance teams in fast-paced environments.
Strong judgment under pressure in regulated guest-facing operations.
Uncompromising commitment to integrity compliance and ethical leadership.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
The salary range for this position is $135000.00 - $165000.00 USD which is dependent on a several factors including relevant experience geography business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes paid Flexible Time Off and paid company holidays.
Required Experience:
Exec
Key Skills
- Digital Marketing
- Performance Marketing
- B2B Sales
- Marketing
- SAAS
- Growing Experience
- Pardot
- Attribution Modeling
- Marketing Automation
- Customer Segmentation
- Martech
- Lead Generation
About Company
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more
