The Program Manager is responsible for the successful operation of Program Offices in support of Workforce Management Solutions for multiple client engagements. This role will support two programs.
Responsibilities:
- Has a supervisory responsibility such as hiring firing performance and/or pay reviews
- Responsible for all Customer relations and negotiations
- Manages relations with all suppliers
- Responsible for successful achievement of all service level agreements
- Assures that all program personnel are adequately trained on Vendor Management system provider software and program procedure and policy
- Utilizes program management skills of communication presentation time management organization and planning to successfully achieve program goals and objectives
- Manages all program resources assigned to perform tasks according to plan; sets expectations concerning program performance
- Estimates time frames quality and quantity of resources required to successfully achieve program objectives
- Assures that Program Offices are managed on budget
- Conducts periodic status checks with customers and team to assess progress against the plan
- Prepares and delivers weekly and monthly status reports to Allegis Group Services and customer senior management on all program activities and issues
- Acts as a liaison between the customers and suppliers senior management
- Resolves all program issues with customer and suppliers as appropriate
- Travel as necessary to support customer activity at key accounts
- Assist in implementation of the Workforce Management Solution at new customer engagements
- Ability to interact and manage complex customer issues.
Qualifications :
Requirements:
- Displayed ability to manage and lead a team.
- Ability to solve problems and present comprehensive solutions business results and concepts to a leadership audience.
- Strong computer software skills and Workforce Management software experience.
- Experience within a Workforce Management Program Office (Acquisition based).
- Ability to interact and manage complex customer issues.
- Understanding and management of technology partners capabilities
Education Knowledge and Skills:
- Thorough understanding of the Workforce Management process financial implications and benefits
- Experience managing high-level customer and VMS or other vendor relationships.
- Ability to engage and sell to executive level clients
- Ability to present conceptual information to all levels of internal and external management
- Excellent Customer relations skills
- Demonstrated ability to effectively negotiate large customer contract
- Ability to negotiate with Customers Suppliers and Contractors
- Ability to effectively present to large customer groups
- Excellent verbal and written communication skills examples where possible
- Ability to provide support training and guidance to Program Office personnel
- 1 to 2 years of proven experience in account management and/or solution selling
- 1 to 3 years of proven experience in leadership role as Temporary Staffing Office Manager
- Ability to travel
- Proven track record of success in working and dealing with enterprise account
- Proven experience in successful negotiations of agreements RFPs RFIs and RFQs
Additional Information :
Allegis Global Solutions is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability
Remote Work :
No
Employment Type :
Full-time
The Program Manager is responsible for the successful operation of Program Offices in support of Workforce Management Solutions for multiple client engagements. This role will support two programs.Responsibilities:Has a supervisory responsibility such as hiring firing performance and/or pay reviewsR...
The Program Manager is responsible for the successful operation of Program Offices in support of Workforce Management Solutions for multiple client engagements. This role will support two programs.
Responsibilities:
- Has a supervisory responsibility such as hiring firing performance and/or pay reviews
- Responsible for all Customer relations and negotiations
- Manages relations with all suppliers
- Responsible for successful achievement of all service level agreements
- Assures that all program personnel are adequately trained on Vendor Management system provider software and program procedure and policy
- Utilizes program management skills of communication presentation time management organization and planning to successfully achieve program goals and objectives
- Manages all program resources assigned to perform tasks according to plan; sets expectations concerning program performance
- Estimates time frames quality and quantity of resources required to successfully achieve program objectives
- Assures that Program Offices are managed on budget
- Conducts periodic status checks with customers and team to assess progress against the plan
- Prepares and delivers weekly and monthly status reports to Allegis Group Services and customer senior management on all program activities and issues
- Acts as a liaison between the customers and suppliers senior management
- Resolves all program issues with customer and suppliers as appropriate
- Travel as necessary to support customer activity at key accounts
- Assist in implementation of the Workforce Management Solution at new customer engagements
- Ability to interact and manage complex customer issues.
Qualifications :
Requirements:
- Displayed ability to manage and lead a team.
- Ability to solve problems and present comprehensive solutions business results and concepts to a leadership audience.
- Strong computer software skills and Workforce Management software experience.
- Experience within a Workforce Management Program Office (Acquisition based).
- Ability to interact and manage complex customer issues.
- Understanding and management of technology partners capabilities
Education Knowledge and Skills:
- Thorough understanding of the Workforce Management process financial implications and benefits
- Experience managing high-level customer and VMS or other vendor relationships.
- Ability to engage and sell to executive level clients
- Ability to present conceptual information to all levels of internal and external management
- Excellent Customer relations skills
- Demonstrated ability to effectively negotiate large customer contract
- Ability to negotiate with Customers Suppliers and Contractors
- Ability to effectively present to large customer groups
- Excellent verbal and written communication skills examples where possible
- Ability to provide support training and guidance to Program Office personnel
- 1 to 2 years of proven experience in account management and/or solution selling
- 1 to 3 years of proven experience in leadership role as Temporary Staffing Office Manager
- Ability to travel
- Proven track record of success in working and dealing with enterprise account
- Proven experience in successful negotiations of agreements RFPs RFIs and RFQs
Additional Information :
Allegis Global Solutions is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability
Remote Work :
No
Employment Type :
Full-time
View more
View less