ServiceNow SPM consultant
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Description:
Join CGI!
Founded in 1976 CGI is one of the largest IT and business consulting services companies in the world. We rely on expertise and results to help accelerate our clients digital transformation. Across 21 industries and 400 locations worldwide our 93000 professionals deliver end-to-end scalable and sustainable IT and business consulting services provided locally.
Position Description
As a ServiceNow SPM Junior Consultant you will support our clients in the operational execution of ServiceNow processes within the Strategic Portfolio Management (SPM) module. You will play a key role in end-user support ad hoc reporting and continuous improvement activities to ensure optimal performance of SPM functionalities.
Responsibilities
Execute procedural process steps in ServiceNow within the SPM module.
Provide end-user support via tickets email Teams chat or video calls.
Create ad hoc ServiceNow reports as required.
Perform simple data-oriented analyses.
Contribute to continuous improvement efforts including User Acceptance Testing (UAT).
Key Requirements
Basic knowledge of the ServiceNow SPM module (demand project program portfolio resource management reporting).
Fluent English (written and spoken).
Comfortable with direct communication with end-users.
Availability to work according to the Paris time zone (1 hour).
Strong attention to detail and ability to follow standardized procedures.
Proactive organized and willing to learn.
Nice to Have
Previous experience working with ServiceNow in an operational or support role.
Understanding of IT service management processes.
Experience collaborating with international teams.
Interest in developing a career within ServiceNow platforms and certifications.
What We Offer
Permanent contract.
Continuous training and access to official ServiceNow certifications.
Hybrid / remote work model.
Participation in the companys stock purchase plan from day one.
Opportunity to work on innovative ServiceNow projects for major international clients.
Flexible compensation (childcare voucher meal voucher transport card etc.).
Life and accident insurance.
Collaborative and growth-oriented environment.
Flexible career path adapted to your professional goals.
Access to internal knowledge communities.
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Skills:
- French
- Incident Management
- ServiceNow
- English
- Spanish
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Hyperion
- Financial Services
- Financial Concepts
- Banking
- Oracle EBS
- Securities Law
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- Oracle
- Financial Management
- Workday
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
