Conference & Events Coordinator

AccorHotel

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profile Job Location:

Surfers Paradise - Australia

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

In this integral role you will be reporting to the Director of Sales and Marketing and supporting the sales team.  You will be responsible for the efficient organisation and coordination of onsite conferences and events; from  bookings through to delivery.   Working alongside the team to help achieve sales targets in line with the annual Sales budget for the Hotel.

Your duties will include but will not be limited to:

  • Meeting the needs of secured conference business from compilation of event order to after function follow up.  Actively listening to clients to understand their needs.

  • Assist the sales team with account management from initial client inquiry negotiating contract proposals and up selling

  • Completing preparing proposals invoicing preparing event orders and a variety administration task to ensure the timely execution of all planned events.

  • Effective time management to meet weekly deadlines

  • Effective communication with various departments to ensure the event is executed effectively

  • Execution of all services for bookings keeping in line with budgets incentives and objectives

  • Negotiate with 3rd party vendors to achieve the most favourable terms

  • Coordinate event planning liaising between relevant departments to ensure that preparations for event have been made dietary requests and updates on numbers provided.  Acing quickly to resolve problems.

  • Meeting clients on the day of their event.

  • Evaluate special events success and submit reports to the Director of Sales and Marketing as requested.

  • Assist the sales team in hosting site inspections and trade shows when required.


Qualifications :

Youll be successful in the role because you have the ability to manage multiple events concurrently exceptional communication and negotiation skills and strong MICE industry knowledge as well as:

  • Passion and pride to create EPIC experiences!

  • Previous experience in a similar role - events / banquets operations a 200 room Hotel or Resort environment preferred

  • A high level of attention to detail and proficiency in all Microsoft Office programs.

  • Excellent time management and communication skills (written and oral)

  • A good working knowledge of the MICE industry on the Gold Coast

  • A naturally friendly approach that easily builds rapport with clients guests and colleagues

  • Confidence to follow up to and ensure client expectations have been achieved from event inception to delivery and sharing feedback with the team.

  • A high standard of personal presentation and communication

  • Knowledge of Opera Cloud Delphi FDC & Micros Symphony is desirable however not essential

  • A current RSA certificate or willing to obtain one

  • Unlimited working rights for Australia


Additional Information :

    So when will you be joining us

    The Novotel brand is part of the Accor Group. As the global market leader Accor Hotels offers a worldwide network of hospitality and tourism services with a diverse portfolio of renowned brands. Just a few of the perks include:
    Ongoing career and professional development opportunities
    A rewarding work environment
    Global discounts on hotel accommodation & Food and Beverage

    Whats in it for you

    • Free staff meals during shift
    • Exclusive colleague rates at Accor Hotels across the world in Food and Beverage and accommodation from day one
    • A collaborative vibrant culture
    • Professional development opportunities
    • ACCOR Career Milestone celebrations
    • A reward and recognition program

    What are you waiting for  APPLY NOW!


    Remote Work :

    No


    Employment Type :

    Full-time

    In this integral role you will be reporting to the Director of Sales and Marketing and supporting the sales team.  You will be responsible for the efficient organisation and coordination of onsite conferences and events; from  bookings through to delivery.   Working alongside the team to help achiev...
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    Key Skills

    • Marketing
    • Catering
    • Organizational skills
    • Hospitality Experience
    • Management Experience
    • HubSpot
    • Event Planning
    • Events Management
    • Project Management
    • Event Marketing
    • Leadership Experience
    • negotiation

    About Company

    Company Logo

    As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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