Senior Operational Account Manager (mfd)

Vienna - Austria

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

OVERVIEW

As Senior Operational Account Manager you are responsible for the operational setup management and development of relationships with Sportradars Odds and Live Data clients. The successful candidate will act as the primary point of contact for top tier clients of the sportsbook industry and internal departments and will coordinate responses and feedback to provide solutions to client queries. The ideal candidate is someone with an excellent sports trading background with exceptional communication skills and can work cross-functionally with multiple departments across the company.

Your Role The Challenge

Support clients during product launches and throughout their lifecycle
Build and maintain long-term relationships with key Odds and Live Data clients
Present Odds and Event Data products lead workshops and provide training on Sportradar tools
Act as the main contact for key clients helping resolve issues and coordinating with internal teams
Understand client needs prioritize them with the product team and support product development when needed
Prepare reports updates and insights for stakeholders and management

Your Profile

4 years of experience in sports trading or analytics ideally with trading room responsibilities
Strong knowledge of sports betting markets and odds management
Proven experience in managing client relationships
Comfortable with technology and quick to learn new tools
Excellent communication and presentation skills (written and spoken)
Experience working with decision-makers and influencing stakeholders
Strong problem-solving skills and a proactive mindset
Team player with integrity and the ability to build trust quickly
Curious and creative thinker eager to improve systems and processes
Fluent in English; other languages are a plus
Flexible and able to adapt to changing priorities and deadlines
Skilled in Microsoft Office (Word Excel PowerPoint Outlook); able to analyze trading data to spot patterns

Our Offer:

A collaborative environment with colleagues from all over the world (Engineering offices in Europe Asia and US) including various social events and teambuilding.
Flexibility to manage your workday and tasks with autonomy.
A balance of structure and autonomy to tackle your daily tasks.
Vibrant and inclusive community including Women in Tech and Pride groups which welcome all participants.
Global Employee Assistance Programme.
Calm and Reulay app (leading well-being apps designed to support focus quality rest mindfulness and long-term mental resilience).
Online training videos.
Flexible working hours.

OURRECRUITMENTPROCESS:

Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.

Three Interviews: Meet with our team and later with the Hiring Manager to dive into your background as also discuss team fit.
Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet-and-greet.
Finals Steps: Receive feedback and if successful an offer!

Ready for an adrenaline-filled journey with us
Join the team shape your future and help us shape ours!
Sportradar is an Equal Opportunity Employer. We value diversity and welcome all qualified applicants regardless of background status or personal preferences.

Additional Information :

The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience.

At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!

Remote Work :

Employment Type :

Full-time

OVERVIEW As Senior Operational Account Manager you are responsible for the operational setup management and development of relationships with Sportradars Odds and Live Data clients. The successful candidate will act as the primary point of contact for top tier clients of the sportsbook industry and ...

OVERVIEW

Your Role The Challenge

Support clients during product launches and throughout their lifecycle
Build and maintain long-term relationships with key Odds and Live Data clients
Present Odds and Event Data products lead workshops and provide training on Sportradar tools
Act as the main contact for key clients helping resolve issues and coordinating with internal teams
Understand client needs prioritize them with the product team and support product development when needed
Prepare reports updates and insights for stakeholders and management

Your Profile

4 years of experience in sports trading or analytics ideally with trading room responsibilities
Strong knowledge of sports betting markets and odds management
Proven experience in managing client relationships
Comfortable with technology and quick to learn new tools
Excellent communication and presentation skills (written and spoken)
Experience working with decision-makers and influencing stakeholders
Strong problem-solving skills and a proactive mindset
Team player with integrity and the ability to build trust quickly
Curious and creative thinker eager to improve systems and processes
Fluent in English; other languages are a plus
Flexible and able to adapt to changing priorities and deadlines
Skilled in Microsoft Office (Word Excel PowerPoint Outlook); able to analyze trading data to spot patterns

Our Offer:

A collaborative environment with colleagues from all over the world (Engineering offices in Europe Asia and US) including various social events and teambuilding.
Flexibility to manage your workday and tasks with autonomy.
A balance of structure and autonomy to tackle your daily tasks.
Vibrant and inclusive community including Women in Tech and Pride groups which welcome all participants.
Global Employee Assistance Programme.
Calm and Reulay app (leading well-being apps designed to support focus quality rest mindfulness and long-term mental resilience).
Online training videos.
Flexible working hours.

OURRECRUITMENTPROCESS:

Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.

Three Interviews: Meet with our team and later with the Hiring Manager to dive into your background as also discuss team fit.
Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet-and-greet.
Finals Steps: Receive feedback and if successful an offer!

Additional Information :

The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience.

Remote Work :

Employment Type :

Full-time

Key Skills

Computer Science
Operational Risk Management
Risk Management
Six Sigma
Continuous Improvement
Lean
Process Improvement
Pricing
Customer Support
Alteryx
Kaizen
Project Management Lifecycle

Apply Now

About Company

Sportradar

Sportradar Group AG (NASDAQ: SRAD), founded in 2001, is a leading global sports technology company creating immersive experiences for sports fans and bettors. Positioned at the intersection of the sports, media and betting industries, the company provides sports federations, news medi ... View more

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