Quality Assurance Analyst

About this role:

Wells Fargo is seeking Quality Assurance Analysts within Consumer Small & Business Banking (CSBB) to join the Research & Observation team within the Branch Oversight and Support (BOS) team.

Are you looking for more Find it here. At Wells Fargo we believe that a meaningful career is much more than just a job. Its about finding all the elements that help you thrive in one place. #LivingTheWellLife means youre supported in life not just work. It means having a competitive salary a robust benefits package and programs to support your work-life balance and well-being. It means being rewarded for investing in your community celebrated for being your authentic self and empowered to grow. And were recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces to grow your career in the U.S. Learn more about the career areas and business divisions at .

In this role you will:

• Examine and research complex programs processes claims documentation or files to ensure compliance with internal company requirements or agency or government regulations
• Perform advanced comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line
• Identify risks and problem areas and recommend improvements
• Research risks and develop solutions for problems identified
• Perform branch or office inspections on key controls procedural or policy inspection points to ensure compliance with company requirements agency or government regulations
• Evaluate staff knowledge and compliance with governing policies procedures and regulations
• Provide support for exam management activities and any other initiatives as needed
• Mentor less experienced staff and assist with their development
• Consult with leadership related to results of assessment
• Communicate overall process or transaction quality
• Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications:

• 2 years of Quality Assurance experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• 2 year of retail banking experience
• 2 years of retail banking operations management and/or branch management experience
• Knowledge and understanding of audit regulatory compliance or risk management
• Strong analytical skills with high attention to detail and accuracy
• Ability to work independently

Job Expectations:

• Ability to travel 50%-75% of the time
• Reliable transportation to get to and from branch visits.

This position is not eligible for Visa sponsorship.

Relocation assistance is not available for this position. 100% Remote work location is available for this position within the listed locations.

Posting Locations:

• Birmingham AL
• Salt Lake City UT
• Seattle WA

Required locations listed above.

Salary range is determined by location of the job. May be considered for a discretionary bonus.

Please note: Job posting may come down early due to volume of applicants.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.