System Administrator II (Reno, NV)
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Responsibilities
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP QuickBooks) and for more niche applications with vendor assistance.
- Advanced server issues of any kind.
- Basic and intermediate networking issues.
- Escalation point for technicians
Job Qualifications
- Willing to work full-time on-site either at the company office or client locations as required.
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2016 through2025..
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Minimum of five years experience in IT Support or a similar role.
- Basic knowledge of Firewalls Switches Network architecture and troubleshooting.
- Proficient in supporting MS Office Adobe Active Directory backup software endpoint cybersecurity mobile devices and various business applications.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Server Certifications are preferred.
- Valid drivers license vehicle insurance and access to a vehicle for client visits.
Job KPIs
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- CSAT: Scores filled out by clients using the rating system in tickets
- Quality Score: Assessments performed by the training and quality team.
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Compensation
Pay rate ranges from$32.18/hour up to $37.68/hourand may vary by experience and location.
Benefits
- Medical Insurance Plan
- Dental & Vision
- Life Insurance
- Disability Coverage
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Retirement Plan
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
- Supplemental Life Insurance (Employee-paid)
- Supplemental Health Plans (Employee-paid)
You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job).Then someone from our team will reach out to you as soon as possible:
Step 1: Please go to this link for a short technical quiz:PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW
Required Experience:
Unclear Seniority
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- Solaris
- Windows
- Linux
- SAN
- Shell Scripting
- System Administration
- Dns
- CentOS
About Company
Need help with IT management? We provide IT support, cybersecurity, compliance services, and more in San Francisco, Las Vegas, Detroit, and beyond.
