Business Banking Senior Program Manager

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:
Fiserv is a global leader in payments and financial technology enabling clients to deliver secure scalable banking experiences. The Small Business Banking product team delivers mission-critical solutions that help small businesses manage cash flow payments and banking operations. As a Senior Technical Program Manager you will orchestrate strategic programs that drive product launches integrations and operational readiness to meet client and market needs.

What youll do:

• Lead end-to-end program delivery for multiple concurrent product initiatives defining scope schedules milestones and success metrics.
• Create and maintain integrated program plans; identify and mitigate risks manage dependencies and forecast resource needs.
• Coordinate cross-functional teams (product engineering compliance client services operations) to align on scope priorities and delivery expectations.
• Facilitate governance cadence including steering committee updates executive reporting and program-level KPIs.
• Drive vendor and consultant engagement: define SOWs manage deliveries and ensure alignment to timelines and quality standards.
• Partner with product and engineering to translate product vision into technical roadmap and release plans; lead PI planning and release coordination across scrum teams.
• Manage regulatory and compliance checkpoints within program timelines to ensure readiness for market launch.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 12 years of experience in leading large-scale cross-functional technical programs delivering banking payments or fintech products (program governance roadmaps executive reporting).
• 12 years of experience in security and regulatory compliance for financial software PCI DSS SOC 2 GLBA and data privacy controls.
• 10 years of experience with cloud platform architecture and operations for SaaS/payment solutions AWS Azure or GCP; containerization (Docker Kubernetes).
• 10 years of experience in payments and banking systems ACH/NACHA card processing ISO 20022/8583 payment rails and treasury integrations.
• 10 years of experience leading Agile/SAFe program increments release planning and multiteam delivery using Jira Confluence and CI/CD coordination.
• 8 years of experience in vendor and consultant management SOW and contract oversight resource forecasting and program financial tracking.
• 8 years of equivalent combination of educational background related experience and/or military experience.

Experience that would be great to have:

• PMP PgMP or SAFe Program Consultant (SPC) certification.
• Hands-on experience with APIs microservices integrations and enterprise middleware (e.g. MuleSoft Apigee).
• Prior experience launching small business banking or payments products at scale.
• Proven ability in executive communication and stakeholder management across product risk and commercial teams.
• Advanced degree (MS/MBA) in a technical or business discipline.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical financial social and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training development and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical dental vision life and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental caregiver and military leave

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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