Business System Analyst- Salesforce
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Description:
Position: Business System Analyst
Experience: 5 Years
Category: Software Development/ Engineering
Shift: General
Main location: India Karnataka Bangalore
Position ID: J1125-1237
Employment Type: Full Time
Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 5 years of relevant experience.
Position Description: We are looking for an experienced Mainframe Developer to join our team. The ideal candidate should be passionate about coding and developing scalable and high-performance applications. You will work closely with our developers designers and other members of the team to deliver quality solutions that meet the needs of our clients
Your future duties and responsibilities:
We are looking for an experienced Salesforce Business System Analyst to support requirements gathering solution design and process optimization across Salesforce Service Cloud Sales Cloud and Marketing Cloud. The ideal candidate will partner with business teams to translate needs into scalable Salesforce solutions and drive system enhancements end-to-end.
Key Responsibilities
Gather and document business requirements user stories and process flows.
Design and optimize CRM processes in Service Cloud (case mgmt omni-channel) Sales Cloud (lead-to-opportunity) and Marketing Cloud (journeys segmentation).
Collaborate with Admins Developers and Architects to define functional solutions.
Support testing (UAT) release planning and user training.
Ensure data quality governance and adherence to Salesforce best practices.
Act as liaison between business stakeholders and technical teams.
Required qualifications to be successful in this role:
Must have skills:
5 years as a Salesforce Business Analyst / Functional Consultant.
Strong hands-on functional knowledge of Service Cloud Sales Cloud and Marketing Cloud.
Experience creating BRDs FRDs user stories and acceptance criteria.
Familiarity with Salesforce configuration (objects flows validation rules).
Experience in Agile/Scrum environments.
Excellent communication and stakeholder management skills.
Good To Have skills:
Salesforce Business Analyst
Salesforce Administrator (ADM 201)
Service Cloud / Sales Cloud / Marketing Cloud Specialist or Consultant
CGI is an equal opportunity addition CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Skills:
- Business Analysis
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Service Cloud
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- SQL
- System Design
- .NET
- Crystal Reports
- EDI
- Windows
- Microsoft SQL Server
- Visio
- Visual Basic
- SDLC
- Systems Analysis
- Oracle
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
