Onboarding Account Manager German Market

Location: Barcelona Spain

Are you passionate about helping clients succeed and delivering an exceptional customer experience Do you enjoy building strong relationships and guiding customers through new solutions This is an exciting opportunity to join a global company in Barcelona combining professional growth with the vibrant lifestyle of one of Europes most dynamic cities.

About the Role
As an Onboarding Account Manager for the German market you will be the primary point of contact for new clients ensuring a smooth and successful onboarding journey. You will guide clients through setup provide training and ensure they fully understand how to leverage the platform to achieve their goals. Your work will directly impact client satisfaction retention and long-term success.

Key Responsibilities

• Manage the onboarding process for new German-speaking clients
• Conduct product walkthroughs training sessions and account setup
• Understand client goals and tailor solutions to meet their needs
• Proactively identify and resolve potential challenges during onboarding
• Provide guidance on product features updates and best practices
• Collaborate closely with Sales Customer Support and Product teams
• Monitor onboarding metrics and ensure clients transition successfully to ongoing account management

Requirements

• Native or fluent German with strong English skills
• Previous experience in account management onboarding or client-facing roles
• Excellent communication and relationship-building skills
• Ability to deliver engaging presentations and training sessions
• Strong organizational skills and ability to manage multiple clients simultaneously
• Proactive solutions-oriented and customer-focused mindset

Whats Offered

• Competitive salary with performance-based incentives
• Full training and ongoing professional development
• Hybrid work environment in a multicultural team
• Opportunities for career growth into senior account management or client success roles
• Supportive workplace culture where your contributions are valued

Why Barcelona
Barcelona combines professional opportunity with an unbeatable quality of life. Enjoy Mediterranean beaches world-class cuisine a rich cultural scene and a vibrant expat community. With excellent weather year-round dynamic business hubs and endless leisure options Barcelona is the ideal city to advance your career while enjoying a balanced lifestyle.

If you speak German love helping clients succeed and want to grow professionally while living in one of Europes most exciting cities this Onboarding Account Manager position in Barcelona is an outstanding opportunity.