Marketing, Media & Communications Manager

The Humanitarian Academy for Development (HAD) established in 2013 as an award-winning Strategic Business Unit aims to enhance knowledge and skills in the humanitarian sector through capacity building applied research and leadership development. Originating from Islamic Relief (IR) a global NGO serving humanity for over 40 years HAD initially supported the IR Family but now strives to develop the wider NGO sector. HAD envisions itself as a hub for humanitarian and development studies training future leaders undertaking applied research and advocating for effective aid and development from an Islamic perspective.

Humanitarian Academy for Development (HAD) is actively recruiting for the position of Marketing Media & Communications Manager to be based from its office in Birmingham UK. The organisation currently operates to a hybrid working model.

Purpose of the role:

The Marketing Media & Communications Manager will lead the strategic development and delivery of HAD Academys marketing communications and media initiatives. This role will increase HADs visibility engage key stakeholders strengthen the brand and support the Academys mission to influence and enhance humanitarian practice globally.

The post holder will manage external and internal communications oversee digital and traditional media channels and develop campaigns that reflect HADs values and objectives.

The successful candidate must have or be:

• Degree in Marketing Communications Media Public Relations or related field.
• Professional qualifications in digital marketing media management or PR are desirable.
• Proven experience in marketing communications or media management preferably in NGO education or development sectors.
• Demonstrated success in digital marketing social media management and content creation.
• Experience in branding campaign development and stakeholder engagement.
• Familiarity with website management SEO and digital analytics tools.
• Strong project and budget management experience including monitoring and administrative financial tasks.
• Track record of delivering measurable results and maintaining high standards of professionalism.
• Exceptional written verbal and visual communication skills including storytelling for diverse audiences.
• Ability to plan coordinate and execute marketing campaigns and communications projects end-to-end.
• Strong analytical skills to interpret engagement metrics and provide actionable insights.
• Excellent project management skills including prioritisation scheduling and meeting deadlines.
• Strong interpersonal skills to liaise effectively with internal teams external partners media and stakeholders.
• Leadership and team management experience including guiding staff or contractors.
• High digital literacy: Microsoft 365 social media management tools and online collaboration platforms.
• Skilled in maintaining brand integrity across all channels and materials.
• Experience in the NGO education or development sectors is advantageous.
• Additional languages (especially Arabic) beneficial for international communications.

For more information please click on the Documents tab above to view the full Job Description

Islamic Relief promotes equality and meritocracy and seeks individuals who are sympathetic to the IR values of;SincerityExcellence CompassionSocial Justice andCustodianship together with our policy standards on Anti-Bribery Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career we will be glad to hear from you.

For more information on the excellent company benefits we offer our employees please visit:

What we offer UK colleagues - Islamic Relief Worldwide

Please Note: Interviews are expected to take place in January 2026.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

For UK based roles we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment exploitation and abuse lack of integrity and financial misconduct; and committed to promoting the welfare of children young people adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme we will request information from job applicants previous employers about any findings of sexual exploitation sexual abuse and/or sexual harassment during employment or incidents under investigation when the applicant left employment.

By submitting an application the job applicant confirms their understanding of these recruitment procedures.

HAD is an equal opportunities employer

Islamic Relief is a faith-inspired humanitarian aid and development agency working to save and transform the lives of some of the worlds most vulnerable people. We work in over 45 countries assist people of all faiths and none according to need and do not discriminate in any way. Our proximity means we can often respond swiftly to emergencies and work in areas that other organisations cannot access.

We are the only UK-based Muslim faith-inspired charity to have been certified against the Core Humanitarian Standard on Quality and Accountability (CHS) which is designed to ensure that charities best meet the needs of the communities they serve.

Islamic Relief is a member of the Disasters Emergency Committee (DEC) we have Consultative Status with the UN Economic and Social Council and we are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.