Senior Product Owner, Business Systems

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

• Systems ownership and optimization: develop deep understanding of our business systems and act as the go-to person for understanding how the business leverages these tools. Continuously monitor system usage performance and adoption to identify gaps and opportunities.
• Business enablement: Partner with stakeholders to understand business processes pain points and strategic goals. Translate business needs into technical requirements and solutions. Conduct regular reviews of system functionality and recommend enhancements.
• Proactive Roadmapping and Strategy: anticipate business needs and proactively suggest new features/functionality. Stay up to date with product prodmaps vendor updates and industry best practices. Evaluate when existing tools are no longer sufficient and lead assessments of alternative solutions.
• Collaboration/Implementation: Partner with technical teams to prioritize enhancements and ensure smooth delivery. Drive adoption of new features and processes. Ensure systems align with compliance security and data privacy requirements

• 5 years of progressive experience in business systems product ownership.
• Strong understanding of enterprise systems including CRM ETL ERP ITSM/HRSD.
• Strategic and Analytical: you naturally see how processes data and tools interconnect across departments. You enjoy digging into information and data to uncover root causes and patterns. You are always curious understanding the why and backing recommendations with evidence. You have proven experience translating business requirements into technical solutions
• Proactive and forward thinking: you are an innovative problem solver looking for smarter more scalable solutions. You are a self starter and take ownership of initiatives without needing heavy direction. You are continuously learning and driving change.
• Comfortable with ambiguity: You thrive when figuring out complex cross-functional challenges that dont have a clear owner.
• Collaborative and influential: You are an excellent communicator at all levels you excel at fostering alignment between IT stakeholders and leadership. You are diplomatic and assertive comfortable influencing decisions and balancing competing priorities
• Bonus points for experience writing queries with SQL SOQL

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Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact

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Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.