Application Support III

Buenos Aires - Argentina

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Job responsibilities:

Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools.
Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model.
Contribute on traceability and observability of the cloud based applications using CloudWatch and Datadog etc.
Focus on Toil automation and Self-service tooling to avoid repetitive manual tasks.
Support and Technology lifecycle management of the various Cloud and Linux based applications.
Coordinate and execute all software deployments into Production environments with the help of automated CI/CD pipeline. and Own major production incidents working closely with other technology teams in order to resolve business-impacting issues
Develop specialist knowledge in relevant systems sharing that knowledge with team members and global partners
Liaising with application development and infrastructure teams targeting on-going development production activity and release management

Required qualifications capabilities and skills:

3 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
AWS/Cloud based monitoring
Experience supporting AWS cloud based applications
Python/Shell Scripting
AWS services S3 EC2 Glue Apache Spark Snowflake Argo Workflows RDS
Application Performance monitoring tools : Datadog/Splunk/AppDynamic/Dynatrace/Grafana
Schedulers - Glue/Bridge/Step/Control-M / Autosys
Monitoring - Geneos Datadog / CloudWatch

Preferred qualifications capabilities and skills:

Strong written and verbal communication skills
Strong problem solving skills- Ability to understand complex component/system/service interactions and look for causes and provide solutions.
Self-driven & proactive
Customer Service Orientation - build positive working relationships with customers at all times providing realistic information and managing their expectations
Prior knowledge in JAVA is a plus

DescriptionJob responsibilities:Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools.Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hy...

Description

Job responsibilities:

Provide resolution of all user and technology issues on the Production instance of the data solution application suite that involves tech troubleshooting on various systems and tools.
Bring SRE mind-set to the application support Org. Follow 70-30 Prod Support & SRE hybrid model.
Contribute on traceability and observability of the cloud based applications using CloudWatch and Datadog etc.
Focus on Toil automation and Self-service tooling to avoid repetitive manual tasks.
Support and Technology lifecycle management of the various Cloud and Linux based applications.
Coordinate and execute all software deployments into Production environments with the help of automated CI/CD pipeline. and Own major production incidents working closely with other technology teams in order to resolve business-impacting issues
Develop specialist knowledge in relevant systems sharing that knowledge with team members and global partners
Liaising with application development and infrastructure teams targeting on-going development production activity and release management

Required qualifications capabilities and skills:

3 years of experience or equivalent expertise troubleshooting resolving and maintaining information technology services
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
AWS/Cloud based monitoring
Experience supporting AWS cloud based applications
Python/Shell Scripting
AWS services S3 EC2 Glue Apache Spark Snowflake Argo Workflows RDS
Application Performance monitoring tools : Datadog/Splunk/AppDynamic/Dynatrace/Grafana
Schedulers - Glue/Bridge/Step/Control-M / Autosys
Monitoring - Geneos Datadog / CloudWatch

Preferred qualifications capabilities and skills:

Strong written and verbal communication skills
Strong problem solving skills- Ability to understand complex component/system/service interactions and look for causes and provide solutions.
Self-driven & proactive
Customer Service Orientation - build positive working relationships with customers at all times providing realistic information and managing their expectations
Prior knowledge in JAVA is a plus

Key Skills

Children Activity
Access Control
Human Resources Administration
Government
Actuary
Hydraulics

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About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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