DescriptionWe are searching for a Front Office Specialist I at TCP-Sterling Ridge - someone to coordinate and perform the scheduling of patients receive and greet visitors answer and handle incoming calls coordinate the referral process enter accurate billing information into system and transmit accurate claims.
Think youve got what it takes
Job Duties & Responsibilities
- Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
Assist patients with check in/check out - Answer telephone within three (3) rings and directs calls per practice protocol
- Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol
- Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
- Assess patients eligibility for referral by verifying coverage with payer prior to initiating referral
- Document eligibility in the electronic health record per practice protocol
- Schedule appointments per practice protocol
- Demonstrate ability to use judgment when scheduling providers template
- Verify and documents coverage of services prior to patient being seen by a provider per practice protocol
- Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections
- Assure electronic health record is complete and ready for provider use prior to patient being seen
Collect and disseminate mail and deliveries per practice protocol - Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days
- As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
- H.S. Diploma or GED Required
- 1 Year or More of Related Experience Required
Required Experience:
IC
DescriptionWe are searching for a Front Office Specialist I at TCP-Sterling Ridge - someone to coordinate and perform the scheduling of patients receive and greet visitors answer and handle incoming calls coordinate the referral process enter accurate billing information into system and transmit acc...
DescriptionWe are searching for a Front Office Specialist I at TCP-Sterling Ridge - someone to coordinate and perform the scheduling of patients receive and greet visitors answer and handle incoming calls coordinate the referral process enter accurate billing information into system and transmit accurate claims.
Think youve got what it takes
Job Duties & Responsibilities
- Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
Assist patients with check in/check out - Answer telephone within three (3) rings and directs calls per practice protocol
- Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol
- Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
- Assess patients eligibility for referral by verifying coverage with payer prior to initiating referral
- Document eligibility in the electronic health record per practice protocol
- Schedule appointments per practice protocol
- Demonstrate ability to use judgment when scheduling providers template
- Verify and documents coverage of services prior to patient being seen by a provider per practice protocol
- Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections
- Assure electronic health record is complete and ready for provider use prior to patient being seen
Collect and disseminate mail and deliveries per practice protocol - Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days
- As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
- H.S. Diploma or GED Required
- 1 Year or More of Related Experience Required
Required Experience:
IC
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