Customer Support Agent – Swedish Speaker (Finnish a Plus) – Larvik
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you passionate about delivering outstanding customer service solving problems and building strong relationships Join ABAX in Larvik and become part of a forward-thinking team where customer value technology and teamwork are at the heart of everything we do.
As a Customer Support Agent youll be the primary point of contact for our Nordic customers ensuring they get the full value of our solutions. From technical challenges to taxation questions youll keep customers supported satisfied and engagedalways going the extra mile.
What were looking for:
- Fluent in Swedish (required)
- Knowledge of Finnish (a big plus)
What Youll Be Doing:
- Handling incoming inquiries each day via phone chat and email
- Solving a wide range of cases across technical issues taxation privacy rules and system functionality
- Troubleshooting independently and escalating when needed
- Providing high-level service that makes customers stay and succeed
- Helping customers get started with ABAX solutions and guiding them toward long-term value
- Recording customer interactions and accurately maintaining our internal systems
- Identifying and passing along leads based on customer needs and potential value
What Makes You a Great Fit:
- Demonstrates previous experience in a customer service role
- Are technically curious solution-oriented and eager to learn how systems and products work
- Communicate clearly and stay calm under pressure
- Work efficiently and deliver consistent quality in a fast-paced environment
- Enjoy helping people and solving problems
Equal Opportunities
ABAX is committed to fostering an inclusive environment that celebrates diversity. We welcome applicants from all backgrounds and strive to ensure our recruitment process is fair accessible and supportive.
Background Check & Reference Verification
Employment is subject to satisfactory references and a potential background check. We use RefApp a digital and efficient solution to manage references.
A background check may be conducted alongside the reference process.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
ABAX delivers business value through data-driven insights and strives to find new ways for the customer to utilize data to benefit their businesses, society and the environment.The ABAX SaaS is the basis for future sustainable solutions and business opportunities that will benefit cus ... View more
