Operations and Client Service Manager
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Job Location:
Pretoria - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
A Pretoria based property company has a vacancy for a highly experienced Operations Manager with strong operational fundamentals and proven ability to implement and manage processes effectively.
ROLE OVERVIEW
KEY RESPONSIBILITIES
CANDIDATE PROFILE
- The Company is seeking a highly experienced Operations Manager with strong operational fundamentals and proven ability to implement and manage processes effectively.
- The ideal candidate will need to have a background in B2B environments preferably within real estate proptech fintech or similar sectors and should be comfortable working with partners and support teams.
- Experience in customer onboarding migrations and building operational frameworks is essential.
KEY RESPONSIBILITIES
- Develop and maintain standard operating procedures (SOPs) training materials ticketing systems contracts and order forms.
- Ensure operational readiness and efficiency across all business functions.
- Manage a growing team (initially four direct reports) and oversee future expansion including roles such as training specialists and technical support.
- Collaborate with internal teams to streamline processes and maintain compliance standards.
CANDIDATE PROFILE
- Strong operational expertise with hands-on experience in process implementation and team building.
- Ability to work in a technical environment without requiring deep technical expertise.
- Demonstrated success in operational readiness and customer onboarding.
Required Experience:
Manager
Key Skills
- Customer Service
- ABAP
- Apps
- Electronics Engineering
- Large Account Management
- Client Services
