Senior CRO Consultant

Senior CRO Consultant
Amsterdam/Rotterdam hybrid

DEPT is a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing our 4000 specialists deliver growth invention services across Brand & Media Experience Commerce CRM and Technology & Data. Were 5050 tech and marketing partner-led and first to move. Clients include Google Lufthansa Meta eBay and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

DEPT/Data has the mission to help DEPT make the best work in the industry using data to optimise everything we do. This role sits within our Data & AI practice which includes data strategists data scientists engineers and analysts that work alongside DEPT teams around the world across different services from commerce to full-funnel media content engineering to internal operations.

As a CRO Consultant youll make data-driven decisions and you know how to clearly visualise user needs and report them to our clients. You know how to use heat maps user recordings and polls to generate insights and translate them to hypotheses. You define experiments into a roadmap conduct those and present back the results. Youll let our designers and developers know what has to be done if you need their support in experiment delivery.

By presenting complex answers in a clear fashion youre able to convince your clients into what optimisations to this way you actively support the data driven development and increasing conversion of the platforms we deliver to our clients.

KEY RESPONSIBILITIES

• Helping clients define how to measure their digital success (KPIs / Conversion) aligned with their business objectives;
• Analysing data through (Google) analytics or user feedback (hotjar/contentsquare) reviews turning data into insights;
• Benchmarking user journeys against best practices through Heuristic walkthroughs;
• Conducting deep dive analysis to support backlog priorisation for our clients digital platforms (site/shop/app)
• Responsible for creating test plans executing A/B tests and evaluation;
• Join in (or lead) client workshops;
• Producing and delivering reports/audits that summarise your findings;
• Contributing to conversion programmes driving continuous improvements through iterative learning.

WHAT WE ARE LOOKING FOR

• Have relevant working experience as an optimisation consultant preferably within the digital marketing field;
• Know your way around Google Analytics Hotjar and/or content square and tools like VWO or Optimizely
• Have a commercial entrepreneurial drive
• Have experience at a digital agency (bonus points)

WE OFFER

• A flexible hybrid working policy (2-3 days from the office depending on location) and the opportunity to work from abroad for 13 weeks a year.
• 24 vacation days per year and the possibility to buy an unlimited number of extra vacation days.
• DEPT/YOU Learning Menu and DEPT/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform gym and wellness discounts and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 has been named a Great Place To Work since 2022 in the Netherlands and named Agency of the Year at both The Lovies and The Webby Awards.
• Awesome clients. Whether big small local or global at DEPT youll get the opportunity to work with all of them. And we celebrate all of our successes together!

You can discover even more employee benefits here.

WHY DEPT

We are a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing we create what is next by pioneering ideas acting fast and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious move with intent and never stop inventing. Our culture runs on three values: better together relentlessly curious and get sh*t done. It is how we work how we grow and how we make things that matter.

At DEPT you will find the freedom to explore the space to collaborate and the trust to make a real impact for our clients for each other and for the world we are helping to build.

DIVERSITY EQUITY & INCLUSION

At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.

Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity equity and inclusion Check out our effortshere.