Concur T&E Systems Analyst

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Key Responsibilities:

System Administration:

• Manage day-to-day operations of the SAP Concur platform including configuration Release management Entity management case management travel allowance builds Accounts and ledger build / maintenance workflows and any other technical build.
• Maintain system parameters and ensure alignment with corporate travel and expense policies.

Process Optimization:

• Whilst we do have T&E process owners this role should help to Identify process improvements to enhance efficiency compliance and user satisfaction across the T&E lifecycle.
• Collaborate with stakeholders to streamline expense reporting approval workflows etc.

Compliance & Controls:

• Ensure the Concur system enforces internal controls and complies with regulatory requirements (e.g. SOX GDPR).
• Support audit activities by providing documentation and system data as needed.

Change Management:

• Identify potential impacts of changes and develop change management plans
• Communicate changes to stakeholders and manage expectations
• Monitor and evaluate the effectiveness of change management efforts
• Provide support and training to ensure successful adoption of new systems and processes
  Stakeholder Management

Integration & Data Flow:

• Work as primary contact and collaborate with IT and finance teams to support integration between Concur and ERP systems (e.g. SAP S4) Workday and corporate card providers.
• Monitor data flow and troubleshoot issues related to expense imports approvals and postings.

Reporting & Analytics:

• Develop and maintain dashboards and reports to monitor T&E activity compliance and KPIs.
• Provide insights and recommendations based on expense trends and user behavior.

User Support:

• Serve as the primary point of contact for Concur technical related inquiries and issue resolution.
• Deliver documentation on new system functionality.

Vendor Management:

• Liaise with SAP Concur and other third-party providers to manage system updates enhancements and support cases.

Qualifications:

Education:

• Associates degree in Finance Accounting Information Systems Business Administration or a related field.

Experience:

• 3 years of experience administering SAP Concur or similar T&E platforms.
• Experience with ERP systems preferably SAP S4 and corporate card programs.
• Proven track record in system configuration reporting and process improvement.

Skills:

• Strong understanding of travel and expense policies workflows and compliance requirements.
• Proficiency in SAP Concur administration including Expense Travel and Request modules.
• Advanced Excel skills and familiarity with reporting tools (e.g. Power BI Tableau).
• Ability to analyze data and translate insights into actionable recommendations.

Soft Skills:

• Excellent communication and collaboration skills across departments and geographies.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience with Concur integrations to SAP S4 financial systems and HRIS platforms.
• Familiarity with global T&E policies and multi-currency environments.
• Experience with Power Apps SharePoint or similar tools.
• Certifications in SAP Concur or related systems are a plus.
• Project Management Experience

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.