Software Engineer, Backend (Usage & Billing Platform)

Biotechnology is rewriting life as we know it from the medicines we take to the crops we grow the materials we wear and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchlings mission is to unlock the power of biotechnology. The worlds most innovative biotech companies use Benchlings R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

ROLE OVERVIEW

As a software engineer on the Usage & Billing Platform team you will design build and operate the systems that power Benchlings usage metering rating and billing which are foundational to how we deliver and monetize consumption-based products. Your work will enable Benchling to scale its product offerings with financial-grade accuracy and customer transparency while shaping the technical strategy and best practices that product and platform teams rely on to instrument features and reason about cost value and growth.

The breadth of Benchlings products means a one-size-fits-all approach to metering wont work. Our platform empowers internal application teams to emit canonical usage events define meters and aggregation windows and model dimensions such as units tiers and entitlements all natively integrated with Benchling. As an engineer on the team youll own the evolution of these capabilities end-to-end: from high-throughput low-latency ingestion and exactly-once aggregation to backfills reconciliation and data quality guardrails (idempotency deduplication lineage). Youll ensure usage data is trustworthy at rest and immediately actionable in motion enabling real-time product experiences (e.g. quotas alerts in-app usage views) and downstream analytics.

This team also owns the Billing Platform the source of truth for plans pricing discounts and credits and invoice generation as well as the internal APIs and tooling that make usage-based monetization consistent by default across Benchling. Team members define modeling standards and developer ergonomics for event schemas and meters and steward interfaces to adjacent systems such as identity & entitlements data warehousing & reporting ERP/payment providers and revenue recognition. Youll help set the bar for reliability auditability and compliance partnering closely with Product Finance RevOps and Security to ensure our platform is robust transparent and ready for scale.

RESPONSIBILITIES

• Design build and operate high-throughput usage metering pipelines (event schemas exactly-once ingestion windowed aggregation) including backfills reconciliation and strong data-quality guarantees (idempotency deduplication lineage).
• Develop and evolve Billing Platform primitives including plans pricing entitlements discounts/credits invoicing as well as integrations with identity data warehouse ERP/payment providers; ensure auditability compliance and financial-grade accuracy.
• Ship real-time product experiences powered by usage (quotas alerts in-app dashboards) and robust observability; define SLAs and lead incident response for platform reliability.
• Partner with Product Finance RevOps Security and Application teams to translate business rules into meters and pricing models; validate with experiments and usage analytics.
• Improve developer ergonomics and consistency across Benchling via clear APIs/SDKs instrumentation standards documentation and mentorship; drive continual improvements to team process and tooling.

QUALIFICATIONS

• 3 years of professional software engineering experience ideally in SaaS and/or platform engineering.
• Proficiency in backend development and API design with Python Go Java or TypeScript (Benchling uses Python internally for most systems); strong data modeling skills and experience with transactional (e.g. Postgres) and analytical stores (e.g. Snowflake/ClickHouse).
• Experience designing and operating distributed systems and event-driven/streaming pipelines (e.g. Kafka/Kinesis/Pub/Sub) plus batch processing (e.g. Spark/Flink/Beam); solid testing and reliability practices.
• Track record of delivering projects end-to-end and collaborating with Product Finance RevOps and Security to translate business rules into meters pricing and invoicing.
• Deep care for data quality and correctness (idempotency deduplication reconciliation/backfills lineage/audit trails) and familiarity with SLIs/SLOs observability (metrics/logs/tracing) and incident response.
• Nice to have: experience building or integrating metered consumption systems (e.g. OpenMeter Metronome) payment/ERP providers (e.g. Stripe NetSuite) and downstream analytics/revenue recognition tooling.
• Excellent communication and documentation skills; ability to mentor peers and improve developer ergonomics through clear APIs instrumentation standards and tooling.
• Enthusiasm for complex technical challenges and an interest in the life sciences domain.

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday Tuesday and Thursday).

SALARY RANGE

Benchling takes a market-based approach to pay. The candidates starting pay will be determined based on job-related skills experience qualifications interview performance and work location. For this role the base salary range is$141104 to $190906.

To help you determine which zone applies to your location please see thisresource. If you have questions regarding a specific locations zone designation please contact a recruiter for additional information.

• Competitive total rewards package
• Broad range of medical dental and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits including therapy and coaching for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries

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Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities backgrounds and experiences.

We are an equal opportunity employer. That means we dont discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable federal state and local law including but not limited to the San Francisco Fair Chance Ordinance.

Please be aware that Benchling will never request personal information payment or sensitive details outside of Greenhouse or via email. All official communications will come from an @ email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy please reach out to us at to verify the communication.