General Manager | Sales Operations Manager

Hiring for a Studio Manager position with growth opportunities in the Beauty industry Amazing Lash Studio Memphis East is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today!

• Amazing Lash Studio Manager Benefits:
• Competitive pay and bonus structure
• $15-16.50 per hr.($28800-$31680.00)
• Free and discount services/products
• W2 pay structure

Responsibilities

• Act as operations manager to oversee and manage all aspects of Amazing Lash Studio Memphis East
• Ensure a high level of service and execution of organizational standards
• Act as main sales manager and sales trainer by identifying training needs and providing ongoing training coaching and role-playing opportunities to the team as needed
• Sales management duties include management and motivation to set achieve and exceed personal team and individual sales/retail goals.
• Assist Franchisee in interpreting performance indicator data setting and achieving studio membership retention and marketing goals
• Consistently creates a friendly professional and impeccably clean environment for guests
• Demonstrates desired behavior for staff including focus on membership sales customer service cash management retail sales member retention staff interaction and timely follow-up with guests.
• Provides strong leadership / management presence while implementing problem solving skills
• Maintains quality service by enforcing organization standards
• Coaches and trains sales associates and esthetician/cosmetologist staff on customer service and the sales/operations process
• Manages staff schedule

Manager Qualifications

• Experience in management including but not limited to experience as a sales manager operations manager and/or general manager.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure policies and procedures.
• Customer Service oriented
• Ability to identify and problem solve set expectation goals and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights weekends and holidays
• Competent trainer and motivator
• MindBody Software experience a plus
• Experience in managing a team of 8-15 employees (scheduling on-going training incentive plans setting goals accountability procedures etc.)
• Experience in beauty luxury brands and fashion industry a plus

Apply today to see if the Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!