Customer Care Coordinator

Freedom, CA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

The Customer Care Coordinator works hand in hand with most departments in the organization being a team player with a positive attitude is a must. This role will allow diversity in the day-to-day management of customer needs with help and guidance from the GM of US Business Development and Secondary Supply Chain. The goal of this role is to enhance the GFL Environmental customer experience to drive organic growth with existing customer base by providing value in responsiveness. This role is not highly technical however some technical experience in the field of chemistry or hazardous waste management is a plus.

Benefits: Why choose GFL(Team Green)
Health Vision Dental Insurance
401k and 401k matching
Paid Holidays
3 weeks of PTO
And several other benefits

Responsibilities:

Office reception
Order entry utilizing GFLs internal system and organization of customer files.
Carries out administrative duties such as filing typing copying binding scanning etc.
Maintains internal spreadsheets for tracking.
Works with the operations supervisor to respond to existing customers on scheduling and new materials.
Maintains communication with customers on general information and requests to help insure customer experience and aid in customer retention.
Maintains inventory of product and general supplies

Requirements:

Positive attitude and ability to navigate best practices and common courtesy towards other coworkers.
Excels in time management skills and ability to multi-task and prioritize work.
Excels in MS office.
3-5 years of experience in a related field or role.
Knowledge of office systems and procedures.
Strong organizational and planning skills.
Previous training or on the job experiencing servicing customers.
Attention to details and problem-solving skills.
High school diploma or equivalent; college degree preferred.

Condition of Employment:

Valid drivers license and ability to pass drug screen and criminal background screening.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact

Required Experience:

Responsibilities:

Office reception
Order entry utilizing GFLs internal system and organization of customer files.
Carries out administrative duties such as filing typing copying binding scanning etc.
Maintains internal spreadsheets for tracking.
Works with the operations supervisor to respond to existing customers on scheduling and new materials.
Maintains communication with customers on general information and requests to help insure customer experience and aid in customer retention.
Maintains inventory of product and general supplies

Requirements:

Positive attitude and ability to navigate best practices and common courtesy towards other coworkers.
Excels in time management skills and ability to multi-task and prioritize work.
Excels in MS office.
3-5 years of experience in a related field or role.
Knowledge of office systems and procedures.
Strong organizational and planning skills.
Previous training or on the job experiencing servicing customers.
Attention to details and problem-solving skills.
High school diploma or equivalent; college degree preferred.

Condition of Employment: